Natural LifeReviews of naturallife.com

Bought a hat and it’s so small there is no way it will stay on my head. Not returnable as it was final sale but I feel scammed! Hats should never be this small!!

I hadn’t ordered anything yet. I had been saving to obtain an item. I went to order it and they are having a sale, however they increased the price by $10. So there’s a sale but prices were increased. They said it’s normal to increase prices based on Sales and stock. So sad. They care more about money than they do character.

This is the absolute WORST company to deal with ever and I will not only tell others, but I will never buy from them again! Not only did they refuse to apply the discount that I was promised with my 1st order, they did not deliver the items that I ordered. There is NO WAY to reach them by phone and when I attempted to do so on a wholesale line, they accused me of "yelling" and hung up the phone. I will get my money back via my credit card company, because not only did they not deliver my purchase, they stole my credit card # and sold it to someone who attempted to charge over $5K worth of electronics with it!

I ordered an item from this company, a birthday present for my mom. A few days later my ordered was canceled. Why do companies sell items that aren't available? It doesn't seem too hard to only sell items that they have in stock!

I waited 2 wks for my order going to Canada just to be HANDED OVER to their shipper (Asendia: who also gets horrible reviews I now found out as well)...as the only tracking number I got still kept saying 'info rec'd, waiting for shipment'....never any movement/progress of getting my order to Canada, and after more than 2 wks since placing order, Asendia STILL hasn't even received my order (according to Asendia's email to me telling me this), but the constant back and forth emails with Natural Life customer service just keeps telling me they shipped it (they take zero responsibility if there is some issue with their shipping dept? or shipping company?)....just keep telling the customer to 'give it time' ....so I had to resort to filing a complaint thru Paypal (and also posted complaint on BBB), because their customer service (LIES) is getting me nowhere. I still have to wait for my Paypal claim to end, to find out if I'll get my $85.95 back. This order was a bereavement gift to my older sister who had to deal with the recent death of both my mother and my younger sister, and with my living in Calif. I couldn't be there to help. Up to now I didn't have any issues getting my orders if being shipped from Natural Life either to me or to other friends in the USA i sent gifts to, and so wanted to send something 'happy' to my sister in Canada. Well Natural Life royally not only screwed this up, but now i have to deal with fighting to get my money back (as they are still lying =claiming they sent order out). If my paypal claim resolution ends up siding with them, I will then have to deal with filing a new claim directly thru my credit card co. This HOURS/DAYS of WASTED TIME and AGGRAVATION (while I myself am trying to deal with the loss of my mom and younger sister) is totally UNACCEPTABLE and HARDLY the outcome I expected from a company that touts selling 'happy products' to make your life more positive.....instead all they did was create a hell of an email/claims nightmare for me! I am so done with this company now!

I placed a order during one of their big sales. I have never received the products. I've reached out to them multiple times and there's always a response about customs hold ups. It's a scam. This has been going on since August.

now they state CAN'T return final sale!! bunch of crap items is FAR from the size it should be!~ I will NEVER EVER DO BUSINESS WITH THEM AGAIN SAD SO MONEY HUNGRY

I did not receive my order. I've written 2 emails with no response. Do not order from this company. It's a scam!!