Native UnionReviews of nativeunion.com

Very happy with the cables I have bought. Replacement due to warranty was very easy and hasslefree. Highly recommended!

I’m so happy I went with this brand. The quality of the cords is excellent and the customer service is even better. Very fast and excellent turnaround for replacement items. I bought one of these for all my kids!

The cords I have purchased in the past tend to have an issue at the lightning connector where the connector bends (and breaks) under minimal pressure. That said, anytime I’ve had this issue, the customer service team has been very quick to send me a replacement item free of charge. Really great customer service and the cords last a decent amount of time. They are also very long (I recommend the 6’ one) and the cord itself is very strong (the weaved material is not easily pierced). I also really like the leather strap that keeps the cord organized - functional addition, and looks great. Two suggestions for the native union team: 1) consider a design where lightning connector is reinforced so that it’s stronger and doesn’t break easily 2) determine a proper route for how broken cables can be recycled - it’s important that companies like Native Union start really caring about environmental impact. Customers care about how you design your product and we want earth-friendly actions to limit waste! Apart from these recommendations, I have no further notes. Great products and great customer service.

Perfect, listening and caring

Lightning charger malfunctioned a few short months after purchase. I made the purchase through Apple and started with their customer support. That was a mistake. This was hassle and bullcrap free. Well done.

Using the warranty for a defective cable belt was easy and efficient. The new cable was sent immediately and arrived quickly. Couldn’t ask for greater service.

They were quick and wanted to help. My issue was resolved and they didn’t grill me about the cause of the issue. I really appreciated that.

I bought one of their chargers about a year ago and love it. The length and quality of the actual cord is awesome and super durable. After an unexpected skydive from my night stand, the charger broke. I emailed native union and asked if there was anything they could do for me. Customer service was awesome. They walked me through what I had to do, and I had my new charger in under a week! I’ll definitely be recommending their products in the future.