Lucille B.
Natural solutions are always best if possible for you pets.
Liver products and UTI products work great on my cats
Native Remedies is the market-leading brand of natural remedies specially formulated to offer a complete solution for holistic health and wellness. With over 300,000 customers worldwide and more than 250 herbal remedies and homeopathic remedies, we’re confident that you’ll find the holistic health products you need.
Native Remedies (nativeremedies.com) has 2,650 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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2,650 approved reviews, newest moderated first
Lucille B.
Liver products and UTI products work great on my cats
Laurence G.
my order was cashed and was canceled and I have not been remboursée.Ils we do not even prévenu.ca me is not very serious
Response from Native RemediesSep 16, 2016
Hey Laurence, I am so sorry to hear about this situation. It looks like you have been in contact with us via email. We have refunded your Paypal account back as of 9/15. This can take about 7 business days to appear on your account. Thanks, Carrie P.
john M.
they have been very good about shipping and delivery in timely manner. The product I would be afraid to be without, and pricing is fair
Moana
Haven't been using the product long enough to know if it is going to work. The service was good. It arrived in a timely fashion.
Kathleen H.
I'm very happy to have found native remedies. I purchase products for my pets through the pets alive and sometimes forget they have products for people too!! The allergy itch ease and skin and coat tonic keep my pug out of the vets office and off prednisone. They clear up 95% of his itching (not quite all). I am grateful to have found the site. Thank you. Thank yo!! Kathleen
Carol in F.
I buy products for my children from Native Remedies to help them with focus, attention, and anxiety issues they face at school. The products work very well, and I feel much better about giving my kids natural products, rather than prescription drugs with all their negative side effects.
Former loyal customer (.
It is a long story, but ever since I moved to Hawaii I have experienced problems with shipping which always required calls to customer service. Up until my most recent order about 3 weeks ago, they had been very helpful. Their website does not provide you with specific and accurate options for shipping to Hawaii during the ordering process, which is the source of most of the problems. So I phoned to ensure the order would be shipped using the best option for me, as I had in the past. This time I was told there were only 2 options available: 1 would take approx. 3 weeks, and the other - which was the best I was left with - would take 3-6 business days (or so I was told). I informed them this last option would NOT be delivered within that timeframe to Hawaii, as I had experience with it in the past. It takes between 2-4 weeks to arrive using this UPS "SurePost" method (delivered in conjunction with the USPS), which is their best option, and NOT acceptable. I had previously been able to upgrade to UPS Ground (actually arrives by air to Hawaii) or UPS Second Day, both of which arrive in less than a week. I placed 3 separate calls to different customer service supervisors, all of whom insisted these were the only 2 shipping methods available and the best one, which I chose (UPS SurePost) would arrive within 3-6 business days. They would simply not listen to the fact that I knew from my prior experience it would NOT arrive within this time, and refused to provide any other assistance. So here I am, 3 weeks later still awaiting notice the shipment has arrived in Hawaii, after being transferred to the USPS in CA on 8/26 (order shipped 8/22), left only with their empty promises, which I knew were not true and which they refused to honor. I'm sorry to say I will no longer be ordering from a company which does not provide better customer service, and shipping options to my location. In this day and age just how difficult can it be to offer the simple option (at the appropriate rate) of UPS ground or better to my home, as most other merchants who utilize UPS as their carrier do???
Response from Native RemediesSep 16, 2016
Hi Robert, I am so sorry to hear about this predicament. We never meant to mislead or misrepresent our shipping time frames as we were lead to believe it truly would arrive within the 3-6 business days. Unfortunately, we do only have 2 shipping speeds to Hawaii and we don't have the option to ship with Ground or 2- or 3-day shipping. There was some miscommunication with our reps and I am passing along feedback so that we are all on the same page in the future. I am sending you a separate email to hopefully reach a solution to this issue. I look forward to hearing from you and working with you to reach a resolution. Thanks, Carrie P.
Kathy M.
Great and fast service but I am very disappointed with the product at the price I paid for it. It does not do anything for me and I followed instructions correctly. Very expensive and doesn't do what you claim it is supposed to do. I will not buy this product again.