aaron
Review of service; too early to rate product
I made a purchase online and had two browser windows open, one with two items in the cart, the other with one. I completed the purchase using the window with one item, the only item I wanted. The transaction went through for both items. I immediately called Native Remedies to inform them that I only wanted the one item, not the other that was included. I was told they would ship just the one and credit my payment for the second. They shipped both items instead of only the one item and with the refund as I was assured would happen over the phone. I have been using the product for only one week. I feel it is too soon to give a rating of the product.
Response from Native RemediesMay 14, 2019
Hello Aaron, I do apologies for the inconvenience that occurred when ordering. I see one order in your history with only one product applied to the order. If there is something else on this purchase we can still assist you with please call us at 1-800-683-1235. We are more than happy to resolve this matter with you. Thank you, Micki D.


