Carole W.
Prompt Service
I had a shipment come in with warm vials after almost 3 days in transit. It’s warmer out on my side of the world than usual, so I was concerned about the temperature impacting the efficacy of my tirzepitide compound. I immediately contacted chat/called support and Novah answered very promptly and included specifics about what temperatures the medication can withstand, as well as important details to keep an eye out for with regard to the medication’s visual attributes. This interaction gave me peace of mind and every transaction I’ve had with the support reps at NativeMed have been similar. Thank you!



