NativeMedReviews of nativemed.net

So far so good. I haven't received anything yet, but I did have a few questions before getting started and Rocel was awesome in answering them! Looking forward to this journey.

I love Native med, their customer service is great! I contacted Elwin to increase my dose, he put an urgent request to Dr for approval and notified their pharmacy so my meds get shipped today. He is very helpful, the only complaint I have is the customer service is offline sometimes so you have to wait few hours for their response, other than that they are awesome.

I bought 6 months worth of medication which they send out 3 months at a time. To get the second 3 months, I needed to fill out another form and every time I filled it out, at the end it asked me for more money before it would allow me to continue to getting it sent. Maria tried to fix it. She actually ended up ordering it for me, which I was grateful for. four stars for ****MARIA**** Negative 1 star because I am a sceptic and think companies do this kind of thing on purpose hoping you will just forget you already paid $1000! LOL! Most of us remember! 😉

I just started with this company and so far I have been super impressed with the customer service and prompt replies to my questions. Cheryl helped me so much in explaining my doses. The website is also really easy to navigate. So far so good!

They're fine, although their business model is very automated without much flexibility. Doctor addressed concerns, Rx came quickly from pharmacy. The support staff are real, not bots, and very helpful. Maria was especially helpful today and answered my list of questions. One warning, I ordered three months of medication at once, and they advertise that all dosages are the same price. However, after my first dose (I moved over from another provider so was already on a maintenance dose) we decided I should increase the dosage. They were unable to send another Rx for the increased amount to carry me through the next three months. I have to just increase from the quantity I have here, and run out a lot sooner than three months. 50% sooner. Then I need to start an entirely new intake for the new dosage and place a new order. That's what I mean about lack of flexibility. But otherwise I'm happy with them.

It was my fault I clicked on the wrong link and was charged for another 6 months! I sent a message and Cheryl was happy to refund me minus the $25.00 for a Dr. fee. Thank you for the quick response!

Got a prescription, the items shipped... and then they arrived- incorrect dose (weaker). I reached out and responded to all their questions. I was upset at the time; however, they did correct the mistake, apologize, and provide explanation. They quickly reshipped the items and even followed up to be sure this mistake doesn't happen again. I was happy with the resolution and remind myself that no one is perfect (and they did correct the mistake).

They're system keeps telling me there's a care team message when there is not. Other than this and the doctor not answering me within 48hrs as they said they're prices are great and the Tirzepetide works!