Nationwide Moving Solutions, LLCReviews of nationwidemovingsolutions.com

Before considering using this company , do me a favor and just take all your possessions and your sanity and just set them on fire. First - they claim to be a moving company when you hire them. Then they “assign” the load to a company they own (but they won’t tell you this ). The reason for this is so that they can absolve themselves of any issues that arise because “they are just the broker “.. then the moving co(ours was 5 STARS moving co”) and NWMS- will bat you back and forth and call each other liars while neither one takes responsibility. Specifically Erica and Kris from 5stars moving and Paula Spencer from NWMS. Paula will talk sweet as pie the first time you call. Then she will lie to you repeatedly and avoid your calls texts and emails. She has no shame and no trouble lying her ass off. Just read the reviews on here , not the fake ones on their website etc. DO NOT HIRE

If I could rate a 0 I would…… Don’t use this company. They contract with other companies who know nothing about what they told me. I ended up paying more than I was told. My items were damaged. No one returned my calls. Brett is a Liar!!!!! Don’t believe his charm🤬🤬🤬

We hired National Moving Solutions LLC, who subcontracted Five Stars Movers, and subcontracted a 3rd company within the Georgia area for our move, and it turned into a nightmare that cost us thousands and left us emotionally drained. They were three days late delivering our belongings, forcing us to buy temporary bedding just to sleep. When our items finally arrived, we discovered a chaotic mess: missing and broken items, and even someone else's belongings mixed in. The most devastating loss was our expensive solvent printer, which they transported vertically—despite clear instructions and markings to keep it horizontal. It’s now completely inoperable. They also crushed multiple rolls of media used with the printer by stacking heavy items on top, rendering them useless. We’re missing kitchen supplies, utensils, clothing, and other essentials. They overcharged us for bins that didn’t exist and billed us for "signature services" they never provided—like disassembling and reassembling furniture, which they failed to do. They ignored our instructions about where to place items, adding to the chaos. To make matters worse, they used two subcontracted companies for pickup and delivery, dodging accountability for the damage and loss. We filed complaints with CSI Pros, their so-called arbitration company, submitting photos and videos of everything. After 120 days, they insulted us with a $12.67 offer for over $12,000 in damages. This experience has caused significant financial hardship and stress. Their negligence, dishonesty, and refusal to take responsibility are outrageous. I strongly urge anyone considering this company to look elsewhere. They are unprofessional, unethical, and completely unreliable. #MovingDisaster #ConsumerWarning #ScamAlert #CSIProsFail #MovingCompanyReview

Two months ago I requested an estimation from them to move some my stuff. I was given an estimation and based on that I rejected our companies. When their movers came, they have asked from me a 30% higher and said they will leave the boxes if I don't pay that. Put me at a hard spot. When I objected about this mismatch and 30% higher cost back to Nationwide they don't pick up the phones and nor answer e-mails. I am still after my money after a month but certainly I wouldn't recommend to work with this company as there is no follow up support ! Find a company that is more reliable

Shady company. Initially required a credit card authorization then demanded payment via cash or Zelle. I took out $100 the morning of to give the guys as a tip. I went to get it out of my purse when they were finished but it was gone along with an additional $12 and my debit card. They also dropped boxes down the cement stairs with fragile items spilling onto the concrete. I received back to back phone calls two days after my items were picked up demanding an additional payment via Zelle in order to have them shipped. It’s been over a week since then and my estimated delivery date has come and gone. The company is now not answering my phone calls, texts, and emails.

RUN!!!! They are a broker, which is no problem. The problem is they hand you off then you can't get help if needed. Here was my experience with the company they sent me to: Bold Moving and Storage Raining? No problem. We'll load up your stuff, wrap it in a wet blanket and let mold and mildew grow the entire trip. Need a little more time? No problem, we'll store it for free for 30 days and then reload all the heavy boxes on top so they literally tumble off the truck (see pictures). Nice floors and walls? No problem. We'll get those scratched up nice and good for you. Turn in a claim? No problem. We'll tell you we'll process it within 30 days (but we won't) then we'll significantly undervalue the damage and offer you next to nothing. Damage done to your home? Not covered. PLEASE!!!! Find yourself a different moving company!

Please if you’re reading this that means you’re thinking about using this company don’t do it they are thieves. They get your initial deposit with lies about low estimates to get your move completed, but once you make that deposit it’s non refundable they’ll tell you they may tell you you have 3 days to get your money back if you change your mind beware. To not deal with the headache DO NOT USE THIS COMPANY!!!!! They are not a moving company they’re a broker which means your paying more to use them to find your a moving company so your paying to different companies keep that in mind you don’t need a broker you can go directly to a moving company to get the job done for way less, but this company will not tell you that. Ultimately I ended up paying 9400 for a move from Pa to S.C. and I was initially given another estimate. Also my brand new furniture was damaged they don’t answer calls after they get the money they make off the top. Brett was the individual who sold me with going with the company please don’t get sucked in. At the end of it all they charged my credit card another $600 after the move was done. Crazy right and when I reached out to the owner he told me to send him documents to show I was done paying them he never responded back. Keep in mind they would not have completed the move if I still had a balance. By they way the will tell you they have a B+ rating with the BBB I just completed a complaint with the BBB against this company and it will show when you start the company their not rated as a B+ with them. If you have the money to waste then use them. Paula, Brett who works for this company are scam artists. I would like to also mention they will try to convince you that it’s another company with the same name or close to it. You’ll know their page because it’s a group of them standing together in front of building they may change the picture once they know about this review. I wish I could upload a picture but anyway just stay away from any company with this name or close to it

Note on BBB Complaints — Pattern of Deception and Deceptive Practices I reviewed the BBB profile for Nationwide Moving Solutions LLC, and their complaint history reveals what appears to be a clear pattern of deception and untrustworthy behavior. Over the last three years, there have been 47 total complaints against this company. Many customers describe the same recurring issues: quoted delivery windows are ignored, belongings are held for weeks — sometimes with no definite ETA — and customers repeatedly report being told different stories about where their goods are and when they will arrive. Several complaints describe being promised one thing (a guaranteed delivery within a certain timeframe, refundable deposits, reasonable quotes) only to have the contract change at the last minute — often resulting in higher charges, delayed delivery, lost or damaged items, or complete lack of communication. In some cases, the company responds to the complaints, but the resolution attempts appear ineffective or incomplete. Multiple complainants reject the responses because they feel they are being given the “run-around,” rather than honest, good-faith attempts to solve the problem. Putting it plainly: the volume of complaints — coupled with similar stories from different customers — strongly suggests that what I experienced is not an isolated incident, but part of a broader pattern of misleading practices by this company. If you are reading this and considering hiring Nationwide Moving Solutions: proceed with extreme caution. Based on the evidence compiled at BBB, it seems many people have been misled, delayed, or outright ignored once the company has possession of their belongings. UPDATE: There have now been more than 10 attempts to contact the company by phone and email with no response. My items were picked up on 11/17/25 and I am still waiting for a confirmed delivery date. I am documenting each day of silence in this review for transparency and accountability. Buyer Beware – My Belongings Were Taken and Communication Completely Stopped I am beyond disappointed in my experience with Nationwide Moving Solutions. What began as a professional, reassuring conversation quickly turned into a complete communication nightmare. I was told I would receive 30 days of courtesy storage and that once I provided my new address, my belongings would be delivered immediately. I provided my new address before the move even took place. My items were picked up on November 17, 2025 with clear instructions for delivery as soon as possible. Despite this, I am now clear across the country, in a completely empty apartment with no furniture, no clothes, and no shoes. I start a new job soon and have absolutely nothing to wear to work. I have called and emailed multiple times (now more than seven attempts) and have received zero response from anyone. Being ignored at this level is not just unprofessional — it is unacceptable. To be clear: • They have my belongings • They have my address • They have my contact information • They are choosing not to respond I am in a brand-new town, far from home, with no support system, and Thanksgiving approaching. The stress and disruption this has caused cannot be overstated. If you are considering using this company: please think twice. Communication is nonexistent once they have your items. I am currently left with no answers, no timeline, and no basic necessities. I will update this review when and if my belongings are returned.