USA Nationwide MortgagesReviews of nationwidemortgages.net

I have a life time mortgage with Nationwide. I wanted to move the mortgage from my original property to a new property. I tried to do this recently and it proved to be impossible. I had a survey on the new property last year and it was accepted by Nationwide but the sale on my original property fell through and I had to find a new buyer which I did and tried to buy the same property but this time Nationwide wouldn’t accept the survey and I was told by Nationwide I couldn’t buy the new property. Apparently Nationwide doesn’t do Life Time Mortgages anymore but I wasn’t told this till five weeks after I started the application. I will now loose my buyer again and I feel I was misled by Nationwide. If I had been told weeks ago I could have found another mortgage but it’s too late now. Also it’s impossible to talk to anyone at Nationwide and you are just given excuses which don’t help. I am completely gutted by the attitude of Nationwide. I have had accounts with Nationwide for approximately sixty years and this is how they now treat their customers.

Initially chosen as they offered mortgages for shared ownership properties. Good customer service etc and competitive low fixed interest rate with no fees for my first mortgage. Have recently used them again to borrow more to buy outright (due to council sell off to clear some of the national debt). Again, fixed interest rates were comparable with other leading well known/accredited British banks such as NatWest and therefore chose to continue to use them, as it was alot simpler to add on top of what I've already borrowed (minimal documents as British national citizen and quick decision tree call to confirm with approval certificate) rather than start afresh with some other company. I manage my mortgage online and have also found the telephone customer service good. The recent merger with Virgin money, one of the small number of home grown, respected, hard working, British billionaire business tycoons is also encouraging. I like my well earned British money to pay back into national British companies. Ultimately, I recommend using Nationwide for mortgages.

I had very bad experience unprofessional firm out of Orlando area I didn't recommend for any one after been approved for the loan and did my search they lower the loan amount because of their less experience out side of other area really don't recommend at all

Beth at Nationwide has been an absolute STAR. We had some previous issues with the payment for a surveyor going through and Beth was so attentive and even got our mortgage application accepted WITHIN A WEEK!! We have recently been struggling with a slow solicitor and Beth has helped us to chase things up and has been replying to me outside of working hours. Give this woman a raise!!

Genuinely impressive. Really helpful and friendly staff, quick service, good communications. Really happy to be a customer.

Excellent adviser! We have a problem with our mortgage (its not with Nationwide, its another company) and the Nationwide adviser was excellent in looking into the problem and coming up with a potential solution. Well done !

Staff were patient, comprehensive, and made the process simple for me. It comes highly recommended.

Well after a very stressful time .... my husband and I spoke to two wonderful ladies, Janet Crabtree followed by Lucy Knight, what a wonderful experience, these two ladies are a credit to you Nationwide, I’ve never had such a professional, kind and understanding with any other Company, from practically crying down the phone this morning to Janet, then having talked to Lucy this evening all our problems were sorted out, we’ve been with Nationwide for many years and have never had a bad experience, but due to an error (totally our fault) we had our mortgage in principle but sadly forgot to make an appointment to get it confirmed, there’s three parties involved in our sale and purchase, we were the ones that were chasing everyone to suddenly realise we didn’t have our mortgage in place 😞 so it was us that we’re letting the side down, you not only saved our faces but got our mortgage approved so rapid, we’re so very grateful to these lovely ladies, thank you with all our hearts, we will always be with Nationwide and definitely will be singing your name from the rooftops! Dawn & Simon Winchester 😊