Nations Photo LabReviews of nationsphotolab.com

Alison at Nations Photo assured me that my mistake in providing the wrong billing address would not affect my order. She also suggested that I remove the incorrect billing address in my account.

Soojin was great to work with. She kept in touch through all the billing steps and let me know when we had been approved for the tax exemption.

Natalee was so helpful in sorting out my order. It was nice to be able to confirm details with her to make sure that everything was ready to process. I love Nations and Natalee just takes the service and quality to the next level.

I received great customer service from Alison and was quite happy with the end result.

Tara was great. She listened to my concern, then came up with a solution while discussing future options.

customer service is quick to answer calls. Email follow up was prompt. Resolution was satisfactory.

I ordered five giclée prints from Nations Photo Lab. Four of them were large 16x20 prints that I planned on gifting to my best friends who got married last year. They all came out SO BEAUTIFULLY! The colors were vibrant, as pictured from the original photo I uploaded, and were perfect in quality despite the larger print size. I had one incident where the sticky part of the packaging accidentally got stuck on the print. When I pulled it off, some of the color from the print peeled off, ruining the print before it even got in the frame. I was so devastated… I shared this story with Nations Photo Lab customer support asking if there was a small chance they could reprint the one damaged print. I sent that email without any expectations. Just one day later, Soojin Kim replied to my request. Her response was so warm and kind. And to my surprise, she honored my request and sent me a new copy of the one I damaged. I was prepared to settle with filling in the damaged print with color pencil but she really went above and beyond by sending me a new copy. I was so, so grateful! This was my first time ordering from NPL but you beat believe I will be ordering from them from now all for ALL my printing needs moving forward! I’m so glad I found a printing service I can rely on for my own wedding next year hehe. Thank you again Soojin if you see this!!!

I called to get some help and Tara was able to immediately help with what I was looking for. She was friendly and very helpful.