Nations Photo LabReviews of nationsphotolab.com

This was my first time doing a larger print. I had called two other companies looking for help. Neither company had good customer service. When I called Nations Photo Lab, it was a different experience. I talked with Brandon who couldn't have been more helpful! He walked me through the process and had lots of patience. I enjoy good customer service. That's getting harder to find. Brandon, helped me make a choice between two pictures. He explained why one would work better than the other. I was so impressed, that I went back on the next day and ordered some more prints. Great company and I'll use them again!

I was nervous trying to find a company that could enlarge a photo of my grandson. They did a perfect job and now I'm off to have it framed.

Tara did a great job of dealing with my concerns with the print job I got and got me a refund right away so I could go ahead and get the job done locally because I had a deadline. She also told me there were better ways to use Nations Photo so I can actually see a preview of how it would look on canvas then what the website had shown me just without that help. She was very nice and courteous and prompt, really all you can ask for from customer service. I will plan to use Photo again and should come up with a better result.

The Rep (Tara) was outstanding with my concerns and guided me through some issues I was having. She's the best. It's people like Tara that cement relationships with customers. Thank You

Brandon was very helpful with the issue.

I placed an order for a large size print format here (I've printed many items from here in the past with great experiences, but usually regular sized prints). This particular large print was for a gift for a family member. I got my order pretty quickly in the mail (1 week). Unfortunately, the size of the print was not exact, and there was about 1/8th of an inch excess. I know that doesn't sound like a lot, but it was enough that the custom photo size I had bought and paid for did not fit in the frame I bought (and yes, the frame was exactly measured as the size I needed). I submitted a request through their online form out of their call operating hours, and then followed up the following day. I got in touch with Ricky on the phone, who was attentive, kind, and understood exactly what I was saying, and immediately began working on solutions and being empathetic towards my issue. He helped me greatly and offered several solutions to help me and ultimately was able to resolve my problem in maybe under 10 minutes. He was fantastic and was very glad I got someone who cares. Thank you Ricky!

Tara Smith was incredibly pleasant and went above and beyond to assist me with everything I needed. Her politeness and professionalism truly stood out, making my experience not just smooth, but enjoyable!

David Cress helped me with some order questions that I had and he provided me with comprehensive information and an update on the project production. I could not have asked for a better answer than the one I received from him, it had every possible followup question answered. (Natalee helped me yesterday as well, and she also was very helpful) Thank you!