nationsbenefits.comReviews of nationsbenefits.com

I can no longer use it at my local hyvee very disappointed. Walmart has nothing but spoiled and rotten meats, fruits and vegetables

Eliminate good stores you can buy such as HEB so they can keep selling at high prices and poor services. Inquiring will put on hold on the phone forever hopefully you would hang up. Crooks. Poor uses of medical advantage debit card funds.

When scanning their app the item is covered at checkout not covered. I was advised from a NB rep to go to numerous stores to try and purchase the item. I asked for a list of eligible items, was told there is no list. Prices on their website 3 times amount as in store. Will not be renewing Geisunger insurance if they keep them.

My insurance company is ANTHEM. In June, I ordered 11 items from Nations Benefits and only received 10. When I contacted ANTHEM, they filed a claim for the one item missing but it was denied by Nations Benefits. When I contacted Nations Benefits they said that according to UPS the total box weight was correct for the 11 items. This one item I ordered was 12” X 24”. The box they shipped my order in was 10”x8”x8”. This claim was denied again, and Nations Benefits said they would not give me the item or a refund. We did a three way call with ANTHEM and still got nowhere with Nations Benefits. Spoke with two customer agents and a supervisor at Nations Benefits. When I asked who did their packing, I was told they were only a call center and they had nothing to do with the pulling, packing, and labeling of the OTC orders. When pressed, the supervisor at Nations Benefits finally admitted that they pull the orders, they do the packing, and they do the shipping. Supervisor could have cared less. I am out $40 and someone has a 12”X24” heating pad that belongs to me. I am wondering how many people do not use their OTC benefits because of the lack of integrity of Nations Benefits. Shame on you, NATIONS Benefits. We deserve better.

This company is another shady entity profiting off the government. Based in Florida ( surprised?) they don't tell their customers that they work on Eastern time, so if you order on the last day of the month and live in another time zone, Nations Benefits will take the following month's benefits and keep the previous month's money to themselves. CROOKS

I hate that Wellpoint is using Nations Benefits for its OTC products. Nations Benefits website is very over priced charging $7.00 for a carton of Almond Milk that is $3.00 in a grocery store is insane and unethical. The OTC card can only be used on the Nations benefits website you cant add the card to the Wallet of Walmart or Krogers which is crazy not all card holders can walk in a grocery store to shop it would be nice to have that issue fixed where the card can be used on other websites beside there own. The "Fresh Food" Market with Misfits is disgraceful we paid over $40.00 for about 8-9 pieces of fruit all of it was overly ripe it will not surprise me if this company have a lawsuit against them.

Completely embarrassed standing as we speak at my grocery crying going through bags as people stare at me trying to use their scanning app that doesn't work dividing my groceries up because I am $41.06 short because of products they won't cover that are a neccessary to survive this month for my family. Have no idea what won't be covered because the receipt won't tell me and the scanner won't work never felt so ashamed in my life standing here being judged by an entire grocery store full of people wish I could afford to go home cancel my insurance and pack my things and move where nobody knows me 🥺.

If I could rate them lower I would. This is a total RIP OFF and Blue Cross lets them get away with it. The entire Blue Cross website works except the Benefits page, and if you call you wait over an hour to have someone tell you they can't hear hear you and then hangs up on you. RIPOFF!!!!!!