nationsbenefits.comReviews of nationsbenefits.com

Your joking right? Your clearly blatant thieves. You purposely make it difficult to get items at the store. Because you want old people not to be confident in using their benefits. Knowing that because of the difficulty identifying the eligible item that alot of people don't bother with it. You guys pull the ultimate move and create a site that accepts them but everything is More than double it's fair market value. Seriously, I know this isn't accidental, your truly a piece of shit. Scaming old people.

Horrible company and website is broken mot of the time. Currently i can only see the last 30 days of transactions. When you call for help they always say they are sorry for the inconvenience of how their system works but they never fix it. The have a benefits pro app that tells you Ensure is approved but no matter which approved store i try to purchase it in the card refuses this item.

Nations Benefits should be controlled like the Snap/food stamp card. Able to be used at any retailer that sells food. One company that they do allow you to use the card at is Walmart. Walmart doesn’t think about stocking healthy foods, I asked where the unsalted peanuts are and was told we don’t carry them. Nations benefits seems to have bought in with Walmart and Kroger‘s and CVS the major retailers in the industry and to hack with the rest of the retailers, leaving people looking for healthy foods having to spend out of their pockets when our insurance companies are giving us that money and then turn. It’s coming from Medicare and Medicaid.

No matter what angle you look at Nations Benefits, they get negative stars. Awful website. Limited food choices. The prices are beyond RIDICULOUS $$$ on their website. IF you can get transportation to go shopping in your decrepit state, local stores listed on the website cannot get the card to work for basic items like meat and bread. Terrible prepared meals. If you need this benefit because you are in a sick and tenuous situation and have mobility issues and/or lack transportation, the injustice of being EXTORTED leaves such a bad taste in your mouth that you would hardly be able to choke down the food if you could finally navigate the labyrinth to get it into your cupboard. SHAME on Nations Benefits for taking advantage of a vulnerable population.

NEGATIVE 10 STARS.Absolutely HORRIBLE! Missing items in shipment. When I complained customer service said they would NOT send missing items or credit me missing items. When go to local drug stores no items are eligible. Total scam. Contact your insurance company and complain to the BBB. Won't help much but at least others will know how bad Nationsbenefits is.

This company runs like a racket! Really don’t deserve 1 star. To allow them as a benefit is a joke. They cost me more money every time I use the OTC benefit. I would advise people to be knowledgeable about this so called benefit for Price Gouging, limited use, making purchases which are charging surcharges and not getting refunds when the surcharges “should” be reversed back to the participant, especially when the participant is paying out of pocket! Be leary of Nations Benefits and associated stores such as Albertsons/Randall stores. If you have a dispute with these providers you get no response from them. I will not sign with this OTC benefit again until changes are made. Seniors on limited income sources are being taken advantage of, period! Someone at the FTC should look into their Over the Counter program. Shameful!!!

the online store is a rip off with double prices and the stores i am supposed to be able to use it in don't except it!

My partner and I signed with Anthem insurance last year; our plan includes the NationsBenefit OTC card. Until a few days ago, everything was working at certain approved local stores, and then suddenly both cards stopped working. The CSR advised us to try other approved stores; nope, not working there, either. Another CSR suggested we use the local store's delivery services (at a cost of $8.50) or buy through NB's online portal which charges higher prices for brands we don't buy. No other solutions offered. We've effectively lost our monthly benefit.