nationsbenefits.comReviews of nationsbenefits.com

Every time I have a negative experience with Nationsbenefits I am going to post it. And so far, every encounter I have with them is negative. Latest: I went to CVS to use the OTC benefit for contact lens multipurpose solution. There were two items which I believed to be covered. I went to use the app and it was not working. So I called Customer Service - and stated, I am at the CVS store, can you tell me if these two items are eligible for the OTC benefit card, I can give you the UPC codes. And the rep told me NO. Followed by, WE DON'T DO THAT - what do these customer service people actually do - they have never been helpful in any encounter I have had with them and that would be since 1/2023. Now in CVS the cashier graciously rang each item up and then ran the card and then determined which was and which one was not covered. NB is such a loser of a company - they should not be involved in health care at all. And wait for me to share my next encounter - I'm sure it will be soon.

Anthem is using this company for there extra benefit for Medicare card holders, very poor service. Going to have a lot of customers leaving them if they don’t get nation benefits on track! Just google nations benefits customer service 👀

They and Select Health are not helping l companycustomers at all. No way to talk to anyone who can help with getting benefits nor anyone that cares. I can't believe anyone would want to work with this company. It reflects very poorly on those tha choose to do so.

Wait forever to get thru on a phone call..very poorly trained and inept customer service reps ..overpriced goods. Always delayed shipments with tons of lame excuses..I'm convinced they are liars .not all.reps are rude they are just lost in confusion and ignorance . Shame on this company for running such a lame scam.

This is a terrible benefit. They have a limited number of stores where you can use your flex spending card. Costco is omitted, and if I am a fiscally conscious consumer, I will use Costco for OTC to get the best price. In addition, you cannot use it on copay for prescriptions. I have never heard such a thing about a flex-pay card. Their offerings on their website is horrible. And now i have $$ available for healthy groceries which it is only accepted at Walmart, CVS and Walgreens. NO grocery stores in my area. The rep said i can purchase groceries online. The prices are outrageous online compared to the grocery store Oh wait - they don't have grocery stores I can go to.

Nations Benefits has the worst customer service and the most rudest, laziest, incompetent employees. As soon as open enrollment starts, I am ditching Anthem. I can imagine that Nations Benefits is causing Anthem to lose customers.

This place is a scam. They partner with a very very small number of retailers so you are forced to either drive 50 mile round trip to use it, or pay their online prices which are more than double the store price. I imagine it was set up for kickbacks. Utter and complete scam of Medicare funds.

What kind of organization is this? They charge 2-3 times more than other retailers and they carry off-brand imported products. One example is their Neostar brand canned pear. It tastes bad and quality is very low. I found out that it is made in China. I took one bite and tossed it in trash. Why would anyone buy canned pear from China and pay double the price of premium American brands that are made in USA?