nationsbenefits.comReviews of nationsbenefits.com

My Medicare insurance company used Nation's Benefits for their OTC debit card. Very frequently this debit card did not work and most transactions were declined. Their customer service was completely useless in resolving issues and was often completely wrong in their recommendations. I actually switched insurance companies so I don't have to deal with them anymore. Also, their website had dated technology products that were very much overpriced. You will waste many hours of your time trying to get any help out of this company--ask me how I know...

Submitted receipt 12/30/2023 for reimbursement of eyeglasses that I purchased out of pocket for 482.00. It wasn’t approved until 03/06/2024… still have not received my check.When I call to find out where my check is they tell me I have to wait 60-90 days. When I did wait still did not receive but told it was mailed out but I never received it. They reissued it July 11, 2024 and told they would expedite it. It is now September 13, 2024. I called 3 times since and I was told I needed to wait 30 days, then I was told 45 days, then again I was told 45 WORK days… it is now 46 WORK days later and I now have to wait for a supervisor to call me back!!

RIpoff NB cost can chicken noodle $4.50 wamart $2.75

Not even worth one star. Simply useless. Impossible to log in.

What is wrong with the app? You can not search for anything without it freezing up! You can’t view items without it freezing up awful !

Not worth 1 star. I was trying to get on. Then after no luck I checked to see if they were down!! Yes. System was hacked and millions were affected! They need to send us new cards with money loaded to use to get only the over counter items!!! I’m so frustrated as well as others. I can’t wait for open enrollment!!! It’s going to be a long wait!😡

Their new instacart accepts Nation benefits information but is nowhere to be found at checkout

I ordered a $55 fitness tracker that’s about $20 on amazon. No charger and the charging port broke almost immediately. No refunds after 30 days. I threw it away. Items they sell are often very cheap quality, but I guess you get what you pay for.