nationsbenefits.comReviews of nationsbenefits.com

OK no one told me I had these benefits. Kind of by accident I was told they give 300 dollars a month for payment of whatever... utilities and healthy food, etc. So after a YEAR on AETNA insurance with Nations Benefits Advantage Mastercharge Card, I ask them to send me a card. That was October. They said they shipped the card Oct 16 and it takes 7 to 10 days. After that time went by .... checked box and no card. So I called... and they said don't worry, it will still be coming. This is December 11... I called AETNA yesterday and they called Nation's. "Do you want a replacement card?" Hell yes, I am depending on this extra rolled over income for an electric bill due. So they said... seven to ten days, no first class mailing, USA mail third class. Well... that makes it december 20th and gives me 11 days till the card expires and I lose all the benefits when on January 1 a new year and new contract period starts. We will see... but reading all the bad reviews, I am thinking they are a scam and will try to run out the clock. By the way... I have 3600 dollars on this years unreceived and about to expire card. I will be back and will tell you if I got the card. Now I see I must call them daily.

This company is a SCAM!..Online food items that are suppose to be healthy are EXTREMELY NOT healthy and TRIPLE the price. The app DOES NOT WORK! If by chance you can get the app to work after about 20 tries or MORE.. it BARELY cover any essential items in the drugstore.. Even though the app does not work at NO fault of ours.. they will NOT roll over the benefit to the next month. DON'T bother to call customer service..they are ignorant and will lie to you freely! This company is scamming off of our backs! I plan on reporting them!

Horrible joke of a company. As already said they have mostly third rate products at jacked-up prices. But the worst thing is, they also seem to use third rate delivery services that often make mistakes. For example recently, FED EX just messed up my order and didnt' deliver it. Nations knew about it, but still wouldn't send me my order. This has happened before. Goods come damaged, etc. I've called and the rep says they did something and turns out a month later they didn't do it, and then they tell me I'm out of the loop for them to do what I want. I'm using my monthly benefits towards paying my phone bill and they I'll buy my own food at appropriate prices.

Overpriced portal products cost 2-5x retail. It is designed to prey on those customers who are elderly/disabled who rely on delivery for everything. Pantry boxes contain about $12-$15 in produce and they charge $55-$60 for it.

The products are crap, expensive, odd quantities, and the on-line system sucks.

I quit ordering from nations benefits online because they are so outrageous on their prices. It is a ripoff! I just get my items at Walmart and the dollar general store. Anthem needs to go back to being able to order from Walmart online. I do not like the items that nations benefits have!

Both the orders I placed did not ship within any reasonable amount of time. I placed a call to customer service both times. In each case they told me the order had not shipped and then tried to push me off the phone. I would not use this service again.

My health insurance provider is Viva Health. Viva designates Nations Benefits as their OTC option. Nations online service is almost comical. They provide a "security" feature that blocks me out of their ordering process. When I submit the info they request nothing happens. There is no response . I click on the "enable" feature and there is no reply. I called Nations Benefits three times and they inform me it is all Viva's fault. They tell me they will put in a request with their "IT section" and it will be 7 to 10 days before it is resolved. As of today it has not been resolved. I cannot place an order although I follow Nation's instructions. I addition, the hearing vendor Nations directs users to is less than professional. I tried using the vendor they recommended. They tested me, produced hearing aids, explained they only cost $2500 and expected me to make the purchase all within 30 minutes. I did not use this vendor and opted to pay an out of network audiologist without Nations assistance.