National Van LinesReviews of nationalvanlines.com

The driver phoned us the day before, to say he would be arriving the day after scheduled.,we were then having to clean around the movers with very limited time because it was our closing date and we were headed off 7 hours half way to our destiny, Upon our arrival destination, the movers said they couldn't place all our furniture.,Honestly, I couldn't recommend this company. Too stressful!

The scheduling, pick up and delivery of my belongings went well. However, I am disappointed in the insurance. I increased the amount offered, and supposedly had no deductible. Numerous items were broken, and some are irreplaceable. I was sent a detailed form to complete. I spent a couple of hours completing what box, what item, photos, etc. The entire claim was denied because I packed the boxes myself. It certainly would have been nice to know this before I purchased additional insurance, and also wasted time completing a very detailed claim. The insurance was a complete rip-off unless they pack your items for you.

They lost an area rug and would not honor a replacement. Otherwise good.

Almost great The pickup was great. Everything up until delivery was great. The delivery timing was perfect, but I can't give more than 3 stars because several items were lost. During the hectic unloading and putting things in their place at the delivery, things must've been left on the truck and I reached out to start a trace to see if they could be found but it's been almost two weeks and no information has been shared, so officially 2 children's mats, an entire rolling bag full of things and two large plastic pieces of an outdoor playhouse did not make the delivery. The people were friendly, everything seemed to be wonderful, but I can't let go of the missing property issue.

Lots of chips in my furniture, one piece I may have to have refinished, the driver tried with his stuff but it does not match...This was a split delivery some stuff went to my daughters more than what was supposed to, her garage was overloaded and I’m still missing things...Why I tipped the driver 😠🤷‍♀️

Very friendly and helpful but lots of damage and very poor packaging. Really would like to try them again but have to think hard about that one.