customer
Stencil is a little bent from being…
Stencil is a little bent from being rolled up, other then that great quality, not the normal parking lot stencil material
Custom & Stock Stencils, Decorative, Street Stencils Brass, Mylar, Oilboard, Vinyl, Rubber, Stencil Inks, Spray Inks & Paints, Rollers, Brushes, Supplies...
Nationalstencil (nationalstencil.com) has 153 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Office Space & Supplies · San Jose, California
Excellent

Office Space & Supplies · Irvine, California
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Office Space & Supplies · Riverside, California
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Office Space & Supplies · Livermore, California
Excellent
Showing 8 reviews with 3 stars · Clear filters
customer
Stencil is a little bent from being rolled up, other then that great quality, not the normal parking lot stencil material
customer
Still have not received my order or an update after waiting a week. I called to inquire on it yesterday, and was told I would get a call back, and still have not been updated on status. I even put in a custom order after this one, and it was filled within a couple days. Have to say communication isn't great. But custom job was excellent. Mixed feelings
Response from NationalstencilJul 14, 2022
Hello, I apologize for the delay with your order. This is a size brass stencil set that we do not normally stock. Our supplier had stock issues as well that delayed the order. I checked and it looks like it was shipped and received. Thank you for your continued business. Harold Hitt
Customer
Got an eighteen foot stencil for a parking lot line for painting. I was anticipating a eighteen foot stencil of rolled plastic to be easily taped down on the pavement and brushed over with paint. I got a six part stencil of what looked like linoleum which has to be taped together and then retaped to the pavement. Furthermore to take it off and wash it would require six parts to be done and reassemnled for the next use. NOT what I expected....the Ad was rather misleading. Not very satisfied.....
gus G.
Ordered a stencil for road painting, paid the invoice as sent to me on line and then when it was delivered the shipping that I paid for that was $19.18 per invoice had a new delivery charge on invoice inside of package of $45.00. Package probably weighed 5 to 10 lbs. sent UPS ground. What kind of company gives you an invoice to pay when you order their product and then change the amount after the package was delivered. Not happy with that kind business tactic. Would have bought another product if I knew delivery charge up front.
Response from NationalstencilJun 9, 2022
I am sorry about the cost of the shipping. Sometimes when the package is oversized, UPS really upcharges the shipment and we are forced to pass those charges on to the customer. Harold Hitt
customer
Very difficult to navigate , I spelled the word wrong, no spell check on your end, so I had to buy another stencil
Response from NationalstencilMar 17, 2022
I'm sorry you had problems ordering from our site. In the future if you ever have any issues with the site, please contact our customer service dept. and someone will be able to help you navigate the site. Thank you, Harold Hitt
customer
The cuts were dirty. Had to clean them. And the plastic WONT! lay down.
Response from NationalstencilMar 17, 2022
I apologize that your experience was less than incredible. The laser sometimes leaves a burn mark on the cut. The cut should still be super clean, but with a slight brown burn mark on the white ABS plastic. I am not sure why it will not lie down. Was this because it was shipped in a roll? Look forward to your reply. Thanks, Harold Hitt
customer
Staff wasnt very friendly.
Response from NationalstencilMar 31, 2021
Hello Scott, We pride ourselves in having great customer service. Please let me know in detail what happened and I will investigate and get back with you on what I find. Thanks and regards, Harold Hitt
customer
Our nice long stencils were rolled up and put in a very tight box. Stencils took a few days to flatten out! Not sure what a good alternative would be but was disappointed that the stencils were rolled up tightly. Customer service was great, it's a little confusing when you order stencils through National Stencil but our order was processed through a different company.
Response from NationalstencilDec 9, 2019
Sorry you were less than completely satisfied. Please accept my apology! Regards, Harold Hitt