RoyalFortuneRoyalFortune is listed under Gambling.
RoyalFortune (nationalbet.com) has 116 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Consumer
Same story as most of the other reviews, you cannot pass kyc. They will make request after request until they are asking for things like a tax return and apostilled utility bill. The whole idea is so you cannot pass and they can keep your money. Stay away unless you want your deposit to be held!!
George S.
Absolutely shocking. I’ve sent 9 pieces of documentation so I can make a withdrawal. Was told yesterday on live chat that I’ve been verified and I can start my withdrawal. But today they want me to send my utility bill again but with an apostille certificate which costs £91 to buy! Stay away from these scammers, you will never get your money back from them
Daniel chung ho Y.
Scarm!!!!! No withdraw!only deposit
Sam
AT ALL COSTS STAY AWAY FROM THIS SITE…. I deposited £40 into this site and got up to £400 within the welcome bonus. I had around £500 left to wager and they just cancelled the bonus and took away the remaining balance for no reason at all! I went into many live chats and they just kept saying they can’t do anything about it! WORST SITE EVER
Stuart R.
Avoid at all costs , absolute scam , the scum that run this site are quick to take your money but won’t pay out asking for document after document , delaying tactics for weeks & weeks Scum of the earth so do yourself a favour & less stress go elsewhere
robert
*Update* After finding out the documents and images needed to verify my account I sent these off via email yesterday (13/04 at around 16:30). I had an email reply this morning (14/04 at 11:32) my address and payment method had been accepted but asking for both front and back of my ID, I sent this and had an email 3 hours later stating my account had been fully verified. So less than 24 hours! I have now made withdrawal request and am told it will take up to 72 hours to process, so will update again. ————- Great website with good games, live chat was easily accessible with good customer support. I accessed chat as have withdrawal pending and asked how to verify my account for the withdrawal to process. Feeling uneasy about negative reviews left but will update this review once resolved.
Ben V.
To be honest, after reading all the 1 star reviews I wasn’t holding out much hope of getting my withdrawal processed… it takes a while to get verified and they can take a bit of time to reply via email but once verified they processed my withdrawal and it was in my bank account in a matter of minutes. My experience hasn’t been as bad as some of the other reviewers have had!
Nick
DO NOT USE. THEY ARE THE LOWEST, SCUMMIEST COMPANY EVER. I won a bet on the grand national. My first ever win. They wouldn’t pay out until I sent my passport and utility bill. Then they wanted my bank card front and back. Then they want a selfie with my account in the back ground. Next they wanted a tax return document WHICH I CANT PROVIDE BECAUSE IM DISABLED ON BENEFITS. THEY ARE SO LOW AS TO STEAL WINNINGS FROM A DISABLED MAN.
