RoyalFortuneRoyalFortune is listed under Gambling.
RoyalFortune (nationalbet.com) has 116 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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Elias E.
This is a great site. But there is 1 big problem, the withdrawal are so slow and are kept on hold for so long that its almost impossible to withdraw anything. I won €10.000 but gambled everything because I couldnt withdraw fast enough and also you can only withdraw 1K at a time. So if you win more than 10K it literally takes 1 year to withdraw everything.
Matt A.
Absolutely disgusting. I didn't even realise that I had been signed into a promotion.(If you can call it that). I deposited £50 and I was told I would have to roll that £50 over 35 times to receive £500. So I just did what I do and turned my £50 into £1200 in 2 or 3 days. I was then given the £500 from the promotion but all my other winnings had disappeared. They gave me £500 of my own money I had won and they pocketed £700. They are disgusting, dis-loyal and prey on addicts and steal their money. You are not even worth a star. I want my money and winnings Contact me back and arrange. There is no way on this earth you are keeping £700 of my money. SonnyZeus303
Response from RoyalFortuneDec 3, 2024
Thank you for sharing your experience, and we’re sorry to hear about your frustration. We understand how concerning this situation is and would like to clarify and assist further. Our promotions and wagering requirements are designed to provide added value, but we recognize they can sometimes be misunderstood. It sounds like your winnings were subject to the terms of the promotion you joined, which may have included specific rules about withdrawal limits or wagering.
Wayne of J.
Doesn't even deserve a star I made 2 deposits yesterday 1st fine second took them 8 hours to fulfill Today I make 2 deposits 1st fine 2nd failed yet they took my money and haven't responded and live chat keeps saying the relevant team are investigating the issue Highly recommend you do not use this website
Response from RoyalFortuneDec 3, 2024
Thank you for sharing your feedback, and we’re sorry to hear about your recent experience with deposits. We understand how frustrating it can be to encounter delays or issues, and we sincerely apologize for the inconvenience caused. We take all deposit-related matters seriously and strive to resolve them as quickly as possible. While some cases may require additional investigation to ensure accuracy, we understand the importance of timely responses. To help resolve this for you, please provide your account details or reference this review when reaching out to us at [email protected] . We’ll prioritize your case and work to ensure the matter is resolved promptly. Your satisfaction is important to us, and we appreciate your patience while we address this issue.
Sandra O.
Something very very wrong with this site. I've played book of dead and legacy of dead for many years but never have I seen these machines play on here like they did. Literally dead spin after spin. I tried some other slots and they were okish but these 2 were not playing right at all. The site is really nice, staff are pleasant but literally cannot get a decent game on here at all which is a shame as the layout and staff are great.
Response from RoyalFortuneDec 3, 2024
Thank you for taking the time to share your feedback. We're glad to hear you like the site's layout and found our staff pleasant.your kind words mean a lot to us! Regarding your experience with the games, we understand how frustrating it can be when things don’t go as expected. All our games, including Book of Dead and Legacy of Dead, are powered by licensed providers and operate with certified random number generator (RNG) technology to ensure fairness. However, game outcomes can vary due to their random nature. We appreciate your honesty and will pass your feedback on to our team for review. If there’s anything specific you’d like us to look into or further discuss, feel free to reach out at [email protected] . We value your input and hope to provide you with a better gaming experience in the future.
