Don W.
Jaimie provided excellent patient care…
Jaimie provided excellent patient care during the sample collection process.
Response from NateraFeb 16, 2026
We appreciate hearing positive feedback. Thank you for leaving a review.

At Natera, our mission is to transform the management of disease. We are a global leader in cell-free DNA testing, offering cutting-edge solutions that support informed decision-making across oncology, reproductive health, and organ health.Driven by a deep commitment to improving patient outcomes, we partner with clinicians, researchers, and families to bring clarity and confidence to some of life’s most critical moments. From non-invasive prenatal testing to cancer recurrence detection to monitoring transplant health, our technology is built on a foundation of innovation, accuracy, and compassion.Every voice matters to us. Your feedback helps us stay true to our mission: helping people and families through science that matters. Thank you for sharing your experience and for being part of our journey to create a healthier future.
Natera (natera.com) has 159 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Don W.
Jaimie provided excellent patient care during the sample collection process.
Response from NateraFeb 16, 2026
We appreciate hearing positive feedback. Thank you for leaving a review.
Kathy S.
Jamie was absolutely wonderful! She explained everything to me and set up my appointment and even followed up to confirm it. She calmed my anxiety about the test. And the lady that came out was wonderful also! Thank you both for mak8ng this so easy for me.
Response from NateraFeb 16, 2026
Thanks so much for leaving a review.
Lori W.
Jaimie was very professional and helped me get my lab done correctly. They also helped reschedule my pickup when I was sick the day before and didn't have it out in time. Now I just have to wait for my results.
Response from NateraFeb 16, 2026
Thank you for taking time to leave a review.
Craig
Jaimie was such a pleasure to work with. She was extremely knowledgeable and her service incredible. Thank you for the great customer service. I hope the rest of the company is as awesome as you are.
Response from NateraFeb 16, 2026
Thank you for taking the time to leave a review.
David R.
Helpful. Caring. And effective
Response from NateraFeb 16, 2026
Thank you for leaving a review.
customer
Jaimie, was super helpful and accommodating. I didn’t realize that the Natera test had this type of concierge service. It was a nice surprise.
Response from NateraJan 2, 2026
Thanks so much for taking time to leave a review!
Gerson Giron I.
I would like to said thank you to Yoenna Smith the phlebotomist in Austin Texas for her excelent and great services. Thanks to her to take all her time to explain me all the process I really aprecciate all her hard work.
Response from NateraJan 2, 2026
We strive to provide the best experience possible and appreciate hearing positive feedback. Thank you.
Donna U.
Working with Jaimie was phenomenal. She is so friendly and helpful. Made the whole process enjoyable.
Response from NateraDec 16, 2025
Thank you for leaving a review.