NaplesboutiqueReviews of naplesboutique.us

This store has yet to facilitate my return. Despite positive claims in reviews and on their website about excellent customer service and guaranteed returns, they are not providing instructions for my return and keep responding with additional questions and offers. It has been a week of back-and-forth with no progress, which is incredibly frustrating, deceiving, and unprofessional.

I haven't received my order yet so I'm not sure about the fit or quality of the item I purchased. However, I just placed the order yesterday afternoon and it has already shipped! That is a great turnaround time. I can't wait to receive my item.

I had seen ads for dresses from the boutique for sometime, but it looks like great quality and I’m excited to try it! I can’t wait for my order to come in to wear beautiful dress to my son’s wedding.

The jumpsuit I received was so cheaply made and they lie about their 30 day money back guarantee. They DO NOT give you a refund. Only store credit. I will NEVER shop with them again. They false advertise! Highly disappointed.

The communication is the best I have received and seen from any other clothing website. Looking forward to the dress I ordered

This company does everything to make you believe it is a US based company and is deceptive on their return policy. When you request a return they will send multiple offers that do not provide a full refund, and if you insist on your full refund you have to pay return shipping to China.

Shopping on the website was super easy and they had amazing discounts at the time that o was looking for a wedding guest dress!! Waiting to see how the quality is once it comes in!!! Very excited!

I ordered 4 items from the site and each were made with extremely poor quality and see through making them unwearable. One of the items I received wasn’t even the same dress that was shown on the website. For the prices shown, I expected significantly better quality than what I received. The yellow dress I ordered came see through and made with the material of a cheap tablecloth. While it claims the store is “founded in the US,” everything was shipped from China and reeked of chemicals. I contacted the company to ask for return instructions and they sent me multiple emails trying to offer a partial refund and store credit and to keep the items instead of providing information on how to return the items for a full refund. I’ve purchased costumes from cheap Halloween stores that are made better than this.