Jayme J.
Napsgear is 100% legitimate with great customer service! But BE CAREFUL.
I'm seeing some negative reviews, it's very important to go to the CORRECT DOMAIN! There are several duplicate SCAM sites of the real Napsgear. It should be spelled out correctly with ONLY the ".org" domain. I tried this site out due to many recommendations from Reddit & real user forums. I was still nervous switching from my old supplier, but my experiences so far have been incredibly positive. If that changes I will update my review. On one order I was accidentally sent the wrong type originally (error was due to the warehouse it was shipped from, not Napsgear itself) And they were absolutely wonderful and hassle free with fixing the error. At first they offered me what I paid in credits, I wasn't interested in any sort of refund or credits so I asked for it to be resent from a different warehouse. Their customer service agent was very considerate and went above and beyond. After getting approval from a higher up, the replacement was sent to me very quickly. Taking responsibility over errors is very important in being able to trust a company/service. And this company knocked it out of the park with my recent experience. I would highly recommend them just like most of Reddit did. Just make sure you are NOT using any sort of .com address and it is spelled Napsgear, not Napgear or any alternate. It's unfortunate they seem to be taking responsibility for scam sites, but this Trustpilot doesn't technically belong to them anyways (since it's the first thing to pop up when you look at their reviews, I still felt I should leave a review here)



