Nano Hearing AidsReviews of nanohearingaids.com

I have been waiting on a refund over 30 days. Any help in this matter will be greatly appreciated.

One of the stopped working and I tried to call customer service the numbers that I called were no longer in service ! This the worst customer I have had ! I would not recommend buying this product !

I experienced a problem with one of my hearing aids, so I returned the whole set to NAMO, and within 2weeks I received a new pair! Not bad, considering the “efficiency” of our “PO” at this time! Dan Hardin

Upon purchasing my hearing aids with in a extremely short time, one of them quit working. I called or tried to call only to find that you no longer have telephone customer service, through the email. I find that I not only have to return the hearing aid that’s not working, but also the one that is working. It takes a week to return the pair of Hearing Aids, another week for Nano to determine that one of them is defective. And yet a third week to get a return pair. Giving me three weeks with no Hearing Aids and no telephone Customer Service. That’s why my two star rating. I’m really beginning to wonder if Nano is going out of business. Over a year ago when I first purchased a set of Hearing Aids, they had excellent phone customer service. I had one quit then, and they sent out a new one as I sent the defective one back to them. That no longer exist. Neither does the phone customer service.

the people they made me feel better about the hearing aids . I wasnt sure i was getting the right ones they helped me pick the right one thank you

Have not received an email on when the replacement hearing aids will be shipped they’re under warranty. I’m not happy with the service provided Penny White

I did not receive them in two days time and I cannot reach anyone to talk to, I have requested. RMA, but I still don't have them, I am not going to open the package but return the immediately. Your phone numbers mbers don't work either. I've contacted affirm to open a disbute.

Nano has very poor customer service when refunds/ RMA’s are requested. Product did not meet my needs. Have already sent 4 requests to no avail. Anyone returning or requesting a refund or RMA your probably going to loose 50% of your payment. Nano banks on you returning the product without an RMA this way Nano can keep 50% of your money. Nano wins either way. My suggestion don’t buy from Nano hearing Aids