Debbie
Customer service was really helpful
Customer service was really helpful and accommodating when I exchanged the rechargeable aids with battery aids. The shipping was quick.

At Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that.With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.Shop Hearing AidsContact 24/7 SupportFAQs
Nano Hearing Aids (nanohearingaids.com) has 3,535 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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Debbie
Customer service was really helpful and accommodating when I exchanged the rechargeable aids with battery aids. The shipping was quick.
Tom O.
These are my first hearing aids and so far I'm liking them. Just getting through the first week.
Roland G.
I had a great experience speaking with the representative. She was very knowledgeable and pleasant. She answered all of my questions very professionally and took care of my issue quickly and politely. Thank you.
Billie
I had expensive hearing aids for three years that did not work. We were looking for something less expensive to try. The reviews were good and the price seemed reasonable. Very easy to complete order and get them on their way.
Rick L.
When my aids arrived, they were much bigger than I excepted so I decided to return them. It took many emails and phone calls to finally speak to someone and they referred me to someone who was supposed to call me however they never did. I finally got through to a very nice CS rep who sent me a return label. I'm still waiting for my refund. Very slow.
James O.
Thanks for perseverance in helping me get qualified…looking forward to trying them out
GEORGE S.
Regrets I regret doing any business with your company I have nothing but a nightmare I had five or six different hearing aid units I've spent between 15 and $2,000 and I'm lucky if I got to use the thing for 3 months I've just said another pair in after arguing with him two or three times I renewed my warranty which I get so upset because of things don't work I just lay them down and don't use them which is a shame the last time you asked for a rating I sent something and I did not get no response but I set these in December 22nd 2021 and they're just now sending me another pair which they made me pay $9.95 for shipping and I complained about him two times before that that when I got him originally the left side did not charge well they went and made me go through the troubleshooting and didn't work and I got mad so I didn't call for another month or so and then the woman trying to make me do the same thing so I argued with her and then she finally came up with sending them back and me paying $9.95 well that was December 22nd I just talked to them today and it is now sending me a new pair what is the point are these things going to work probably not I wish I never bothered with you people and just went to beltone or one of them companies because even with the ones you give me I still can't understand what people say and when I'm on the phone I can't understand a word so if you answer me you answer me you didn't answer me before and but I am not satisfied I'm not one of them people that complain I just ignore things and just well that's the way things are now it wasn't like that I'm 67 years old it wasn't like that you didn't buy junk you buy stuff today as soon as you get it it don't even work I know it's made in China well far as I'm concerned China can keep all their junk sorry it had to be this way but if these things don't work you will hear from me right away I will not put them on the shelf and try to ignore the problem I will come straight on what the problem and if one of them that answer the phone can't help me I will talk to somebody higher up like I said if you respond you respond you don't I know you don't care regrets George
Carol E.
expert fast service