Nano Hearing Aids Reviews | Read Customer Reviews of nanohearingaids.com

Nano Hearing AidsReviews of nanohearingaids.com

3.63,535 reviews
Vision & Hearing
4225 EXECUTIVE SQ, STE 600, LA JOLLA, California

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Nano Hearing Aids

About Nano Hearing Aids

At Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that.With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.Shop Hearing AidsContact 24/7 SupportFAQs

Nano Hearing Aids (nanohearingaids.com) has 3,535 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: nanohearingaids.com
Website: nanohearingaids.com
Category: Vision & Hearing
Location: LA JOLLA, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: March 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Nano Hearing Aids reviews

3,535 approved reviews, newest moderated first

Steve L.
Jun 2, 2023
As a new customer (78)
As a new customer (78), I obviously have some hearing issues. Last Friday I called customer service for some help with my volume control questions. First rep I got had a heavy dialect, and I could not understand her. I requested another rep, and had the same problem. I apologized, as being my fault, not theirs. I asked for another rep that I could hear/understand. They said someone will call me back. That never happened! Called again Tuesday after Memorial Day. Got another CSR rep with a strong dialect, but he spoke slow enough for me to better understand. This concerns and annoyed me as a new customer, trying to get help, while under a 45 day return policy! I continue to work trying to adapt to these aides.
Response from Nano Hearing AidsJun 21, 2023
Thank you for your review, Steve and we’re sorry you had a bad experience. We’ll strive to do better.
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Louis E. S.
Jun 2, 2023
The time that I spent with Nano assistants, I found that everyone was very knowledgeable about their product. They went out of their way to help me in every way. I highly recommend them.
The time that I spent with Nano assistants, I found that everyone was very knowledgeable about their product. They went out of their way to help me in every way. I highly recommend them. Date of experience: May 25, 2023
Response from Nano Hearing AidsJun 13, 2023
Thank you for sharing your experience with us. We are thrilled that our customer care team was so helpful. We hope that you are enjoying your new hearing aids. Should you have any questions, please do not hesitate to reach out again at 619-738-2438 or email us at [email protected]. - Nano Support Team
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Brenda B.
Jun 2, 2023
Mother was not able to wear them we’re…
Mother was not able to wear them we’re trying to get her adjusted. I’m keeping track of the days so if she doesn’t adjust we can return them.
Response from Nano Hearing AidsJun 6, 2023
Hello Brenda, This is Ralph from Nano Hearing Aids. I am trying to reach you to the phone number we have on file to help you with your concerns. Please provide us with a callback number. If not, you may call our customer service line at 619-738-2438 and ask for me, and I will be happy to assist you. Sincerely, Ralph Nano Advanced Support Team 619-404-0533 Extension #107
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Judy W.
Jun 2, 2023
Review policy
Not happy with the return policy!!
Response from Nano Hearing AidsJun 21, 2023
I'm sorry to hear that. If you need to discuss more of this or if there is anything else we can do to help, please contact us via phone or email. We are here for you. 📧: [email protected] ☎️: 619-738-2438
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Penny T.
Jun 1, 2023
Don't put hearing aids off any longer
The hearing aids that I have purchased are rechargeable and Bluetooth adjustable, a big win on both counts! Add the affordable price and the excellent quality and you just can't beat it!
Response from Nano Hearing AidsJun 13, 2023
Thanks for sharing your wonderful feedback with us! We are so happy that you are enjoying your new hearing aids and that your experience was pleasant. Should you have any questions, please reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. Thank you again! - Nano Support Team
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Joe M.
Jun 1, 2023
I had to return my hearing aids back…
I had to return my hearing aids back not because of the companys fault but of me, I didn't have any problems getting my mony back great company. Thanks
Response from Nano Hearing AidsJun 19, 2023
Thank you for taking the time to share your positive feedback with us and we are sorry to hear that your hearing aids did not work out. We are happy that you found the returns process a smooth one. Please reach out with any questions at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. All the best, Joe! - Nano Support Team
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sandra B.
Jun 1, 2023
THE HEARING AIDS
THE HEARING AIDS, MARKETED AS OTC HEARING AIDS, DO NOT PERFORM AS ADVERTISED. THEY SQUEAL CONTINUOUSLY AND MY MOTHER CANNOT USE THEM. ORIGINALLY WE CONTACTED COMPANY AND THEY AGREED TO REPLACE AND US SEND ORIGINAL BACK, WHICH SEEMED LIKE A GOOD SOLUTION AND WE WERE OUTSIDE THEIR RETURN POLICY. THE NEW ONES HAVE SAME ISSUES. WE FOLLOWED INSTRUCTIONS IN BOOK AND SUPPORT LINE. THEY JUST DON'T WORK. ALL I WANT IS MY MONEY BACK. ON CONTACTING THEM THEY SAID THEY WON'T BECAUSE THEY ARE BACKDATING NEW SET TO ORIGINAL DATE!
Response from Nano Hearing AidsJun 19, 2023
Hi Sandra, Thank you for your feedback and for answering my call. We are sorry to hear about your experience with our hearing aid. Nano's 45 Day Satisfaction Guarantee Return policy states that to receive a full refund, 1) A return request must be made within 45 day of receiving the order, 2) An RMA is required and must be included with the returned product, 3) All items returned must be in original physical condition. Return requests made after 45 days of customer receiving hearing aids are not eligible for return and refund but we will be glad to help you with a replacement. You can always call our customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at ww.nanohearingaids.com. Sincerely, Ralph Nano Advanced Support Team
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Clint F.
Jun 1, 2023
So far I'm unimpressed with the device…
So far I'm unimpressed with the device to the point that I haven't even used them in the last three or four days. No matter what setting I put the right one on I get feedback and the battery doesn't last but about 4 hours. I can't find any information on how to send them back. NOT HAPPY?
Response from Nano Hearing AidsJun 6, 2023
Hello Clint, This is Ralph from Nano Hearing Aids. I am trying to reach you to the phone number we have on file to address your concerns and am not reaching you. Please provide us with a callback number or contact us on our customer service line at 619-738-2438 and ask for me. I will be happy to assist you. Sincerely, Ralph Nano Advanced Support Team 619-404-0533 Extension #107
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