T B.
Close but no cigar.
They stay in your ear which is good, but they are too loud. It is very confusing how to turn them down, and there are no instructions on sound control.
Response from Nano Hearing AidsJun 15, 2023
Hi T, It's very important to change the domes on your device due to the fact that most of the sound quality comes from the dome. The correct Volume and sufficient battery are also essential to establish a good quality of sound. If this doesn't help or if you need further assistance, please reach out. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Sincerely, Nano Support Team