Joe
I returned the hearing aid when it…
I returned the hearing aid when it broke the first day, they convinced me to get another pair, which I really didn’t want and I returned to send her through the mail, which they said I couldn’t do because I didn’t have some kind of code. I ended up having to get a third set that I didn’t want And couldn’t use end up giving them away because they wouldn’t refund my money it was actually March 18 and the guy was named Ralph who I dealt with
Response from Nano Hearing AidsApr 3, 2024
Thank you again for sharing your experience with us and we are sorry for any trouble you encountered with your devices. Our return policy states that items returned for a refund must be accompanied by a Return Merchandise Authorization number (RMA). This information can be found on our website here: https://nanohearingaids.com/pages/returns-policy Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We appreciate your time and wish you all the best, - Nano Support Team