Nano Hearing AidsReviews of nanohearingaids.com

Response from Nano Hearing AidsJun 28, 2023

Hello Mary, We appreciate your time to share your experience and we accept that not everyone will have the same experience with our device. Your feedback is noted and forwarded to the team to improve our products and services in the future. I see that you already called and one of my colleagues assisted you, so I hope this resolves your concern but if you still need further assistance, please let us know; we're here to help. If you need further assistance, please reach out. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Sincerely, Nano Support Team

Response from Nano Hearing AidsJun 28, 2023

Thanks, Stacy! Take care!

Response from Nano Hearing AidsJun 28, 2023

Hello ORR CROMER, Squealing or feedback can occur for many different reasons. We have provided some of the more common reasons below to help you troubleshoot your issue: 1. Check for ear wax: earwax build-up is a common cause of acoustical feedback. When a sound wave hits a solid block of earwax, that sound wave shatters, sending sound every which-away including back out the ear to get re-amplified by the hearing aid microphone. 2. Check the fit: A loose-fitting hearing aid allows amplified sound waves to escape the ear canal around the hearing aid, reach the mic and off we go again in a feedback loop. 3. Speaker Placement: If the direction of the receiver is off and pointing directly into the wall of the ear canal, it can cause the amplified sound to bounce back into the hearing aid and the whistling begins. 4. Hearing Aid damage: The sound tube may become damaged over time by aggressive cleaning, the mic may have gotten pushed in, or there could be a crack in the hearing aid casing. Please be advised that it normally takes 21 days for the brain to get used to wearing hearing aids so all I ask is that you wear these every day for a few more days/weeks to ensure you really let your ears adjust. If this doesn't help or if you need further assistance, please reach out. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Sincerely, Nano Support Team

Response from Nano Hearing AidsJun 28, 2023

We are so happy to hear that you are a satisfied customer. Thank you for your business and positive review, David. Take care!

Response from Nano Hearing AidsJun 28, 2023

Hello Harold, I see that you already called and one of my colleagues assisted you, so I hope this resolves your concern but if you still need further assistance, please let us know; we're here to help. If you need further assistance, please reach out. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Sincerely, Nano Support Team

Response from Nano Hearing AidsJun 28, 2023

Hello Donald, We appreciate your time to share your experience and we accept that not everyone will have the same experience with our device. Your feedback is noted and forwarded to the team to improve our products and services in the future. If there is anything else we can do to help, please contact us via phone or email. We are here for you. 📧: [email protected] ☎️: 619-738-2438 Have a great day and stay healthy! Sincerely, Nano Support Team

Response from Nano Hearing AidsJun 28, 2023

Hello Jerome, To help you further, please reach out and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com. Have a great day and stay healthy! Thank you, Nano Support Team

Response from Nano Hearing AidsJun 28, 2023

Hi Linda! To help you further, please reach out and we can walk you through troubleshooting. You may call customer service at 619-738-2438 or email us at [email protected]. You can also try our Live chat at www.nanohearingaids.com.