Nano Hearing Aids Reviews | Read Customer Reviews of nanohearingaids.com

Nano Hearing AidsReviews of nanohearingaids.com

3.63,535 reviews
Vision & Hearing
4225 EXECUTIVE SQ, STE 600, LA JOLLA, California

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Nano Hearing Aids

About Nano Hearing Aids

At Nano, we’re dedicated to redefining how you hear and experience the world. Our commitment is simple: we provide high-quality over the counter (OTC) hearing technology at affordable prices. We believe that everyone deserves to have clear, vibrant hearing — regardless of budget — and we've made it our mission to deliver just that.With a track record of transforming lives, a 45-day money-back guarantee, and a customer support team that's available 24/7, we’ve earned our place as a trusted name in the hearing industry. Start your journey to rediscover the world of sound and experience the Nano difference today.Shop Hearing AidsContact 24/7 SupportFAQs

Nano Hearing Aids (nanohearingaids.com) has 3,535 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.

Also known as: nanohearingaids.com
Website: nanohearingaids.com
Category: Vision & Hearing
Location: LA JOLLA, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 89% of reviews.
Latest: Most recent review: March 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Nano Hearing Aids reviews

3,535 approved reviews, newest moderated first

What's U.
Sep 12, 2023
Poor battery life
Poor battery life. We charged the batteries overnight but they only lasted 5 hours. Called customer service and was given the wrong information about how long to charge them. We were told they would overcharge unless we only charged them three hours. Frustrating.
Response from Nano Hearing AidsSep 14, 2023
Thank you for sharing your feedback with us which has been passed along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. Our customer service team is currently working to resolve your concerns and wil be calling you back regarding this issue. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to promptly resolving your concerns to your satisfaction. - Nano Support Team
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Charlie M.
Sep 12, 2023
Shipping speed
When I ordered this you said I would receive them on 9/11 they actually came in three days early. Still trying to get adjusted to them, it does say it takes time so we will see
Response from Nano Hearing AidsSep 14, 2023
Thank you for taking the time to share your feedback with us. Please reach out with any questions at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. Have a wonderful day! - Nano Support Team
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Not a Valued C.
Sep 12, 2023
Good, but could have done better.
The csr explained my options as far as which 2 hearing aids might work for me, but was not especially clear up front when I said I wanted to make multiple payments. It took several tries before he stated that I needed to use a debit card, not a credit card, to do so, which I did not want to do. So, I ended up making a one time payment using a credit card.
Response from Nano Hearing AidsSep 14, 2023
Thank you for taking the time to share your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. We hope you enjoy your new hearing aids. Please reach out with any questions at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. Have a wonderful day! - Nano Support Team
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gordon J.
Sep 12, 2023
bad business
the aids didn't work well for me. You customers when returning aid was just bad. They said the would call me back associates were busy, the never call back. The third call I made someone helped me return aids. She was polite but did every thing she could to keep aids. Not happy
Response from Nano Hearing AidsSep 12, 2023
Thank you again for sharing your experience with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We appreciate your time and wish you all the best! - Nano Support Team
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Karen M.
Sep 12, 2023
I received my Nano hearing aids on September 10 one day sooner than expected.
I received my Nano hearing aids quickly and everything I needed to help me get started to use them. Very helpful instructions and so easy to use. I love them . Thank you for my new lease on hearing.!
Response from Nano Hearing AidsSep 12, 2023
Thank you for taking the time to share your positive feedback with us. We are happy to learn that you are enjoying your new hearing aids! Please reach out with any questions at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. Have a wonderful day! - Nano Support Team
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Deborah & Bill K.
Sep 12, 2023
Quick easy
Quick easy. Now we test them
Response from Nano Hearing AidsSep 12, 2023
Thank you for taking the time to share your feedback with us. We hope you enjoy your new hearing aids! Please reach out with any questions at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. Have a wonderful day! - Nano Support Team
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Angel
Sep 12, 2023
Call route to a different country which…
Call route to a different country which representatives were very rude
Response from Nano Hearing AidsSep 12, 2023
Thank you for sharing your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We wish you all the best, - Nano Support Team
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Emmett E J.
Sep 12, 2023
I have panic attacks and the pair I…
I have panic attacks and the pair I received caused me to have a attack. I explained this to the agent and explained everything to her and that I needed to return the aids and get my refund put back on my card. I got a text that said my request was approved and that a return package would be sent and when the aids were returned I would get the refund put back and that I had 30 days to return them. I am a veteran and the VA told me I should have contacted them before I ordered them. They let me have them free of charge but they were concerned about my medical condition is the reason I was never offered any They were concerned that they would trigger a attack and they were right. Been on medication for my condition for 30 years. The Nano agent understood so that is the reason for the rating.
Response from Nano Hearing AidsSep 12, 2023
Thank you for taking the time to share your feedback with us. Please reach out with any questions at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We wish you all the best, - Nano Support Team
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