Mark H.
Excellent customer service!
After waiting months for the behind the ear model to become available I was finally able to place my order. When they arrived, it was a pair of refurbished ones. I was so disappointed but when I called customer service, I was assured a replacement pair would be shipped out in the next few days. April in customer service was so professional and cordial, my 5 stars are for April and her beyond my expectations customer service. My replacement pair arrived two days later with a return shipping label and prepaid shipping. It's hard to find such excellent customer service these days. Thank you, Nano!
Response from Nano Hearing AidsSep 19, 2023
Thank you so much for taking the time to share your positive feedback with us. We hope you enjoy your new hearing aids! Please reach out with any questions at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. Have a wonderful day! - Nano Support Team




