Joan H.
NO QUALITY CONTROL or WITHOUT HONESTY…
First you quote me on price and send an invoice for a higher price. I refused your package, never touched or opened the package. Then I find I can't get my money back. Had you send me the hearing aids. They won't charge. To get them repaired I have to pay for the service. When I talked to someone they told me the first set was missing a left hearing aid. Since I never toched your package that only shows how bad your service is, no quality to control .If I don't hear from you company I am going to contact the TV station and see what they can do to help me. The worst part is that I really wanted and needed the hearing aids.
Response from Nano Hearing AidsSep 25, 2023
Thank you for sharing your feedback with us which we will pass along to our team. We genuinely appreciate your input as it helps us identify areas where we can make improvements. Your satisfaction is our top priority, and we apologize for any inconvenience you may have experienced. One of our customer service team members will be in touch with you to discuss your concerns. Should you have any additional questions, please feel free to reach out at 619-738-2438 or email us at [email protected]. Alternatively, you can also try our Live Chat at www.nanohearingaids.com. We look forward to connecting with you and ensuring a smooth experience with our products. - Nano Support Team




