I supported their kickstarter launch. They never sent me my product. Only ever responded when I posted my frustrations on their Facebook page. They have since blocked me. Said they sent my packages but refused to give me tracking numbers and I never received anything.
DM
Dahlia M.
Product not as described
The order took a while to arrive which I can forgive. The product is not as described.
Extremely thin material, the fabric does not grip to your body in any way at all so it often rises up, bunches up, bascially just moves around constantly. Would not recommend
VF
Vanessa F.
Backed them up on kickstarter and never …
Backed them up on kickstarter and never received the product. Wrote several mails and never got an answer.
PS
Pamela S.
What a Great Idea!!
Ok, reading all these bad reviews hmmm. We are on a girlfriend trip and one pulls out the 4 Nalla solid pieces she bought to show us. We thought they were the coolest idea. We had her try it on and she mixed two for the top and one for bottom. She has large breasts and smaller on bottom and it fits her great. She loved the way it held up and we made run around and jump to see the support. I can attest to customer support since she didn't say a bad thing about the order process. I'm not even getting paid or getting free Nallas for this (but it would nice :) All I can say it's an awesome idea!
HF
Hoping for more time to R.
Don't waste your money!! No returns!! No refunds
After seeing this product on the new Steve Harvey show, I decided to order and see if it is as great as it looks. DON'T FALL FOR IT!! First misrepresentation is that they show all of their solids as separate pieces but show the pattern pieces as a set... $28 for the single pieces of solids. But the patterned pieces are pictured as a set at $38. So I thought I would order the pattern set at $38 to see if I like them. They arrived in a decent matter of time, BUT it was just one piece!! And after shipping and handling it was $48, at the time, I thought I was getting a set so I wasn't upset, but one piece that in shipping package was almost nothing and still cost me an extra $10, RIP OFF, the misrepresentation of the patterns pictured as a set and not as single pieces, giving the impression of paying a discounted price for two, complete rip off, color by far not even close to the photo!! And now read the return policy!! They basically don't have one!! You're not getting your money back, you have to request to be able to return the item, you pay return shipping and you can't get your money back!! HORRIBLE CUSTOMER SERVICE!! I will be posting negative reviews everywhere I can to help prevent others from wasting their money!! Extremely mad!!
LE
Lex
Unwearable swaths of cheap fabric
Unwearable swaths of cheap fabric. These suits claim to "revolutionize" active wear for every body. I am 5'5 140 lbs 34C and this suit was completely unwearable. They offered a "skype tutorial" to help me tie the suit. I understand how the tie system (doesn't) work(s). They would not offer a refund of the unwearable suits I had not even put on. Their suggestion? Give it to a friend or sell it on eBay. I would not give these suits to my worst enemy. Wonder why they hardly show the rear of the suit unless it's a size zero model? Because it's a thong. In the USA that's frowned upon on most public beaches. On top of that it took MONTHS for the suits to ship. Shame on them. Shame on Kickstarter. Shame these suits are going in the trash.
KD
Kimberly DeMark S.
I just saw this company on the new …
I just saw this company on the new Steve Harvey show Funderdome. I find it odd that they did not vet this company before allowing them in the show? It looked like a great product . Size wasn't supposed to matter. Hmmmm
GM
Gina M.
7 months to get an order halfway right
7 months to get an order halfway right? And still waiting...
•Oct 2016 - Backed them on Indiegogo
•Nov 2016 - Expected Delivery
•Feb 2017 - Reach out to them to inquire about my order (which had not yet been shipped)
•Mar 2017 - They reach out apologizing for a system "Glitch."
•Mar 2017 - Receive all 4 Nallas, want to exchange them for larger size (don't believe the one size fits all on the campaigns, they run more like a small).
•Apr 2017 - They respond, saying I can only exchange 2 of the 4 because one was opened, and one was "on sale" (really? from indiegogo? w-t-f?) and it goes against their return policy.
•May 2017 - They finally forward me the return authorization for 2 Nallas.
•Jun 2017 - Sent off my 2 Nallas. No word back for a while, still haven't received exchange.
•Jul 2017 - I reach out inquiring about my two Nalla's I'd been waiting on, they say they are still waiting to receive my returned Nallas. I confirm (with tracking #) that the return had been received on their end on June 20th (3 weeks ago).
And that's where I'm at. $115 and 7 months later, 2 wrong sized suits that I'm stuck with, and 2 suits that I'm still awaiting. Communication with Nalla has been friendly, but it's ultra slow. Honestly, it just doesn't seem like this company values their customers and maybe doesn't have much experience in the customer service world. Please, if you want a swimsuit, save yourself every hassle and shop elsewhere.