nakednutrition.comReviews of nakednutrition.com

TASTES Disgusting AND LUMPY Horrendous experience. Refused to give me a returns label Terrible customer services. Fobbed me off till ive threatened to take it further.

I ordered from them and tried using their app to get the discount code. The app didn’t put the right product in my shopping cart and I was sent an unflavored protein powder ! I went to return and they refused to give me a return label for almost a month. I finally disputed the charge and magically their system was fixed and they could provide a return label. This company should not be allowed to operate or be in business . They offer no customer support at all ! No live person. Just emails! I followed up everyday for weeks and offered solutions but they made no comment other than sorry for the frustration but our system is still down .

I have been using their Naked Whey for over a year, and I love the product, so I decided to create a subscription on their company website and order directly from them. The first order I received was a tainted canister. It smelled like sour milk. It had a fruity taste. It would not bulk up in the blender. It was clumpy as a powder and the color was off. The only way to contact them is through email. Even their phone number is just an answering service who sends them an email for you. After a month of emails, They refused to do anything. They told me they had no other complaints about that batch. A lot could have happened, they also put a scoop in every canister, something could have been on the scoop. When I drank the shake, I got stomach pain, followed by cramping and GI issues until it was all out of my system. My doctor suggested water could have gotten in the canister before it was sealed and microbes could have started to grow. It fits with the taste and the fact it would not expand in the blender. This was a five pound canister, so I am out $80. They won’t even take it back and replace it. Nothing, after a full month of me trying to communicate with them. Zero customer service for a decent product. Filed a complaint with the BBB, where they have a score of an F. Also contacted the FDA. Naked Nutrition does not care about their customers, at all.

I had managed expectations, but they failed at every turn. Their website will alternatively recognize past orders, then in the same session, show that you have never ordered, even if you are logged in. At best, it's annoying, but if you are trying to troubleshoot a missing order, it's beyond frustrating. My most recent order never showed any movement beyond label creation and departure from a Little Rock facility. A week later it's shown as missing in NY. And forget getting a real person on chat or the phone to talk about it. Everything is through email. It was a $300 order. I have had better customer service for a lost $10 item!

Please be careful with their products. I bought their Naked Mass for weight gain and ended up being diagnosed as prediabetic. I didn't know at first that it was spiking my blood sugar until I realized each time I drink it, I feel awful. When I check the ingredients, the carb was 90% and the sugar was 24g. What makes it worse they choose not to offer a solution despite this scary situation. So if you use their product and end up in the hospital, they don't care.

I had high hopes for this preworkout powder, but unfortunately, it was a huge disappointment. The taste was rancid —far from what was advertised—and the overall quality was terrible, making it impossible to use. I actually had to prevent myself from puking, it was clearly inedible. To make sure it wasn’t just me, I also had somebody else try it who had the same exact experience To make matters worse, when I reached out to customer service to resolve the issue, I was met with unbelievabe responses and zero willingness to help. A company selling health products should prioritize both quality and customer support**, but this one failed on both fronts. I ordered three products and was just looking for help on the one contaminated product, but to no avail. I would not recommend this product to anyone. If you're considering a purchase, I'd strongly suggest looking elsewhere for better quality and service

Please do not buy from this company. I’m currently dying of cancer was told to get on a weight gainer. I figured I’d try this product, they said I gave them the wrong address, which I didn’t. Even if I did, I went to the old address five times now there has been no package delivered there and supposedly it was delivered by Amazon, but when I put in a tracking number that this company gave me Amazon can’t find that number looks like the package never existed. They will not refund me until I return the package that they never delivered to me so please buy any other product besides this product order through Amazon anywhere else but through this company because if anything goes wrong, you will lose all your money. This is how they treat somebody dying of cancer. Scumbags.

HORRIBLE CUSTOMER SERVICE Reiterating what everyone else on this page has said… do not buy any products from this company. Their supplier completely lost my order and instead of customer service issuing me a refund or sending another order, they blame the customer instead. I just lit $90 on fire by ordering from this company.