nakednutrition.comReviews of nakednutrition.com

I would not recommend. I did not receive my order and the company will not resend or refund. Be careful if you don’t want to waste your money.

I placed an order in January, and it arrived with the safety seal completely off. It took SIX back and forth emails for customer service to send me a replacement and the delivery date is MID MARCH… for an order placed in JANUARY. Save yourself time and money and don’t order from Naked. They will rob you.

The products are amazing. Hopefully you never have an issue where you need support from customer service. I received a text or email saying that my subscription was shipping. I lost my job and canceled the order. It was shipped to my old address and the company refuses to help me with a refund. I asked several times for help but because the product showed "delivered" they refused the redund. Thank you for nothing. I will unfortunately have to find other products when I am employed again because I have zero loyalty to them now. They sacrificed hundreds of dollars and an advocate for a $30 product.

I have been a long-term customer for Nake Nutrition and have accumulated nearly 4000 reward points. I have repeatedly tried to use the points for my current reoccurring subscription order. Finally, they told me I can only use them on one-time unwanted purchases. What a hateful business model that punishes and tries to take advantage of loyalty.

Items took over a week to arrive. I reached out to customer services and the support I received was appalling. Their emails didn’t address any of questions I asked, no apologies - they just don’t care. I would never order from them again.

This company pushes hard to collect your personal data for marketing purposes with the promise of a discount that didn't work for me. They hit you with pop ups and they have a "quiz" that requires your information for the results. When I visited their site I was hit immediately with a pop up offering 20% off of my first order. The code immediately did not work on my cart. There is no disclaimer that this is only applicable to specific products. I reached out to their support via text message and was assured they could help resolve this, but only if I emailed them. After 4 total days of communication with their team, they decided the item I selected isn't eligible for discounts. During the time between messages with their team, I received a marketing email telling me to use my code. Again, this email has no disclaimers that there are exclusions. They are falsely promising a discount that a reasonable consumer cannot use without exclusions and limitations which are not disclosed before your information is provided. I asked to be removed from their marketing emails and have my personal data removed, and their response was to make me click the unsubscribe link in their marketing emails. Their customer support is lazy, uncaring, and has zero integrity in my opinion.

Don't waste your money on this product. Its nasty tasting and they don't offer samples to try before you spend a fortune on their product. Once you receive and open their product you are unable to receive a refund, a discount or return the product. They are out to make money and don't care about customer satisfaction whatsoever. Not a good company when they don't care about their potential customers.

Naked Nutrition refused to honor my cancellation request and forced an unwanted shipment on me. I initially signed up for their subscription service when I tried their protein shake. When the company attempted to process a second order, I immediately contacted them to cancel the subscription and the reorder. They acknowledged my request but claimed it was “already shipped” and refused to cancel. I never wanted the second order. I made it clear, in advance, that I did not authorize or agree to receive it. Instead, Naked Nutrition charged me and sent the product against my explicit instructions. This conduct is unacceptable. It is misleading and unfair to consumers who should be able to cancel unwanted subscriptions without being trapped into paying for products they do not want. It is no surprise Naked Nutrition is not BBB accredited. Their subscription practices are deceptive and designed to exploit customers rather than serve them. I do not trust the quality of their products either. Never ordering from this predatory company again.