nakednutrition.comReviews of nakednutrition.com

Can't cancel subscription.

Terrible!!!!!! I placed an order on the 22/7 and until the 30/7 the product was not shipped. Apart of the fact they claim 3 days delivery, their sales agent completly ignored my email asking for ETA.

they are a scam company that tries to hook into your credit card and charge a reacurring fee a sneaky low down unethical practice is to also send a plain unmarked box without thier return address. acompany no doubt that majors in scamming and hustling the consumer out of thier hard earned cash that seems to be the american unethical way today save your self a headache leave them alone PEriod

I placed a one-time order for a product, ended up with a subscription and was charged for product I don't want. BE VERY CAREFUL with these folks and make sure you are not signing up for a subscription - that should be an option, not the default! This is sneaky and they are obviously incentivized for you to make that mistake.

I’ve been a loyal returning customer for a couple years now, but the service and way I now see this company do business is absolutely terrible. I placed an order and provided all my CORRECT information including address and they delivered it to the wrong house/address. I received notification it was delivered but the “proof of delivery” photo was a complete different home and address. I emailed them and they essentially told me I should go door knocking to find my package even though they were the ones who delivered it to the wrong address which I never provided. I requested my money back or resend the order to my correct address which I sent then a photo of my front door and home number (which they requested to show proof it’s wrong from the one they had) and still been waiting almost 1 month with no product and out $300+ of my own money. The rep I’ve dealt with via email is Glecie and the service and experience has been brutal. I asked to speak to a supervisor/manager and she hasn’t connected me with anyone. BUY YOUR PRODUCT ELSEWHERE!!

The ingredients appear to be good but with their business practices, I question whether their claims are accurate and honest. As of today they are running a 20% off promotion if you take their nutrition quiz (a way to get your contact info). They then email you a 20% off discount code that does not work. When you ask for a working code they give you the runaround until you give up. They have an "F" Better Business Bureau rating for a reason. I'll get a protein powder from a company I can trust, certainly not this one.

Please read all the way through this for updates. Hi there, I do not often come on here and write reviews, but I have NEVER seen such incompetent management of order issues. 7 or 8 different people respond to a single issue - WITHOUT READING OR CARING what the previous message even said. One ends up running in circles repeating oneself and asking the same question that 3000 different sales associates answer DIFFERENTLY. This is possibly the worst experience I have had with a company I have been a customer of for YEARS. It all started with something being Off about the vanilla iso - I asked for a replacement / or return/ refund - and they didnt even so much as offer free shipping on next order, or a 25% discount on next order NOTHING that most companies that care about their customers would have done. I do not waste my time writing to a business unless there is a really good reason. Ive done this maybe 3 times in my adult life because circumstances warranted it. Particularly frustrated with the last round of exchanges, where clearly it shows my accounts cancelled - and yet I was CHARGED the same day I cancelled it. Which I would have understood had I RECEIVED the product. I was told a refund was on the way. 5 days later I asked after the refund, and very incompetent person named MIKE sent me the exact same email - I kid you not FIVE TIMES. I have saved the screenshots/ emails.It felt like he was intentionally ignoring the body of the email, ignoring the screenshot OF BOTH ORDERS being cancelled - sent by yet ANOTHER associate - and continued to resend within 15 minutes - the EXACT SAME RESPONSE with no regard to the actual subject matter. I found it to be rude, and incompetent. Why not have ONE associate deal with ONE issue until it's resolved??? Instead, no joke I have about 22 different email back and forth and still am waiting on refund. In all fairness, There were a few very very nice associates as well - but it was all negated by the disorganized responses of the last several. I cancelled my subscription b/c who wouldn't after such incompetence. In this day and age, Consumers know what good customer service is and THIS has not been it. It's very sad b/c I really love the product. But I rather spend my money on companies that give a damn about how customers are treated and dealt with. Anyway, I am sorry to write this, but it had to be done. I am completely and totally frustrated with this experience. one full week of it. UPDATE. a wonderful customer service rep named GLECIE just wrote specifically to apologize for the frustration and informed me my refund was on the way. I have just received in now. Thank you to her. she was the ONLY rep - after 2 full weeks of back and forth - that helped me after providing screen shots, and responses from other reps to no avail. Thank you Glecie. That being said, this entire company needs to overhaul how issues with orders are dealt with. ONE CASE PER REP so that it is resolved in a timely, normal, considerate way. THANKS!

Customer service SUCKS!!! They shipped my order and charged my card with no prior notice thay they were going to and now its to late to cancel. I got no email or anything and no agents to speak to. Don't waste your money