nacove.comReviews of nacove.com

The quilt is absolutely adorable! The luxurious feel when you touch it and the way it's fluffy is such a joy. A duvet worth recommending.

The pillow was firm enough for both back and side sleepers, seemed well stitched and firm, with only a slight "feather smell" which I know dissipates quickly from down pillows. Very mild

Absolute scum! I placed my order on 6th December- almost 3 months ago, paid £88 and have received NOTHING! They tried to deliver my package but used the wrong address and therefore it wasn’t delivered. I was in contact with Diana via email - it took forever for them to get in touch! "Hi Miriam Howard We checked with the shipping person, sorry your package was lost. We understand that this will cause you inconvenience and disappointment We have arranged for a reshipment and you should receive it shortly. Once again, we apologize for the inconvenience and thank you for your patience and trust in us. If you have any other questions or need our help, please feel free to contact us. Have a good day! Nacove Team - Diana Head Of Customer Service" The above was received on 22nd January and since then my messages have been aired! STAY WELL AWAY FROM THESE LYING THIEVES!!!

A very comfortable and high- quality pillow that will give you the grea tnight sleep you've always dream of.

Spent $680 on 4 pillows, trialed one and didn’t like it. Asked to return the 3 unopened ones , went back and forth with Diana from customer service a million times and finally got a return address but no return label due to a faulty system. Spent $140 to ship back to USA and was then completely ghosted. Almost a grand in the bin.

If I could give negative stars I would. Please read before purchasing this product! We, like many others, fell victim to this scam on social media where it is falsely advertised and reviewed. The product claims to have a 30-day money back guarantee. This is not true. They insist that the product be returned in the original packaging and unused. 1) how are you supposed to try a product without using it? 2) unless you have a packing warehouse, it is not possible to repack shrink wrapped pillows in the original packaging. Once you pay to ship (their shipping label machine will inevitably be broken), and you jump through all the hoops they give you, you will be completely ghosted by this company. I highly recommend that you avoid this company at all costs.

DO NOT BUY THIS PRODUCT! They say you can return it if you're not satisfied but they make it IMPOSSIBLE! There is no address and when you ask for one it's so lame that the Post Office laughed! Companies like this should not be allowed to sell their product online!! LAME!

I didn't get the proper tracking number as the item was shipped from China but I did get the pillow, looks nice and is in a sealed package for shipping that's why people might be saying it's "thin" but fluffed up nicely when removed from package and put in a dryer for a few minutes, looks just as advertised and i like the cover for the pillow too!