NABA CosmeticsNABA Cosmetics is listed under Cosmetics & Makeup.
NABA Cosmetics (nabacosmetics.us) has 19 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Jasmine R.
Está marca ha superado mis expectativas, tiene mucha variedad de colores que pocas veces encuentras en tiendas convencionales, la calidad y la duración del producto es excelente!! El servicio al cliente que tienen es muy bueno, recomiendo probar las sombras de ojo, los delineadores que tienen y por supuesto el fijador de maquillaje! Naba tiene productos que si valen la pena comprar!!
Nina
Body lavas are absolutely horrible. They are patchy, streaky and pill no matter what. I have tried them on clean skin with nothing else underneath many times and always end up with the same result. The pilling off makes a huge mess and transfers onto close awfully, even black. I do not have dry skin or eczema. It also appears they have blocked me on the Shop app after I left my initial review there. I am very dissatisfied with the product and the service. I ordered other things which were eyeshadows and a setting spray I have only tried some of the single eyeshadows, which would not last well at all on my eyes without a primer and would very badly crease unlike any other eyeshadow I've ever tried even without a primer and I do not have oily eyelids either. I have not yet tried them with a primer but I’m not complaining about the eyeshadows anyway, that's not the primary issue because that is what drew me to their website in the first place was one of the eyeshadow palettes. I am complaining about the body lava, and the fact that it appears I have been blocked on the Shop app after leaving my initial review which I am sure if they blocked me, they probably deleted my review too.
Response from NABA CosmeticsSep 27, 2026
Hi Nina, We’re sorry to hear that the products did not work for you. Product experience can vary from person to person, and while the Body Lavas are loved by many of our customers, we completely understand that not every formula will work the same way for everyone. Regarding your statement that we blocked you after you posted your review, we want to clarify that this was not done by our team. In fact, we are not aware of an option that would allow us to block a customer simply for leaving a product review, nor would we do so because someone shared a negative experience. We welcome honest feedback, whether positive or negative. We’re proud to have thousands of customers who enjoy our products and an overall 4.6-star rating, but we’re sorry that your personal experience did not meet your expectations. NABA Cosmetics
רונית ש.
The most pigmented amazing makeup I’ve ever tried!!!! get your hands on Naba no jok. Customer Service was so helpful with replacing one product that didn’t came as it should and in general felt taken care of
Evan N.
Great customer service and products!
Ana Gabriela Martínez M.
Compré el fijador y es muy bueno, tiene un olor bastante agradable y me llegó bastante rápido.
Majo Q.
Es una marca que recomiendo muchísimo, he tenido una buena experiencia con sus productos y me encanta la calidad que tienen, 10/10 ❤️
Michael T.
If it were possible to give zero stars I would. They sent me unsealed products that leaked Out over everything else. I had to put on gloves in order to clean, inspect, unpackage everything. Customer service was unhelpful. They felt my experience, effort and inconvenience was worth nothing. The products, cheaply made, do not live up to the hype promoted by their influencers, and in cases such as eyeliners, break quite quickly and are no longer extendable or retractable. I have a strong suspicion, based on their insistence that I return them Instead of simply throwing them out, that leaky products had been previously returned and or used.
Response from NABA CosmeticsAug 31, 2026
We’re sorry that your order arrived in this condition. Unfortunately, packages can occasionally be damaged during transit, and we understand how frustrating it must have been to receive products that had leaked. However, we would like to clarify that our customer service team offered you a full refund for your entire purchase, with the only requirement being that the order be returned to us. We requested the products back as part of our standard return process—not because they had been previously used or returned. We do not resell used or returned cosmetics. The order was never returned to us, so the return and full refund could not be completed. We’re sorry that the products did not meet your expectations and that the shipment arrived damaged. We always try to provide a fair resolution when issues occur, which is why we offered to accept the entire order back for a full refund.
Hazel J.
I found these products to be lacking in pigment, what looked on the advertising like a buttery eyeshadow was actually just a lot of glitter that was incredibly irritating to my eyes and got absolutely everywhere!! The coverage was not good at all either…. I would avoid. I did write to NABA regarding this but they were unable or unwilling to help.
Response from NABA CosmeticsAug 31, 2026
We’re very sorry to hear that the palettes didn’t meet your expectations. Our palettes are actually some of our most loved products, particularly for their pigmentation and multidimensional finishes, so we’d recommend checking the application method, as some of our special-effect shades perform best when applied with a fingertip or over an eyeshadow primer/glitter base. That being said, we completely understand that everyone’s experience and preferences can be different, and we’re sorry they weren’t the right fit for you. We’re also sorry to hear that you felt you weren’t able to receive assistance from us. You’re always welcome to contact our customer service team directly at [email protected], and we’ll be happy to review your case and assist you.
