myvitality.storeReviews of myvitality.store

2.085 reviews
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myvitality.store

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About myvitality.store

myvitality.store is listed under Government Department.

myvitality.store (myvitality.store) has 85 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.

Website: myvitality.store
Category: Government Department
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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myvitality.store reviews

85 approved reviews, newest moderated first

Diane M.
Dec 20, 2025
This is the worst company to work with
This is the worst company to work with. Do not buy anything from them. They did not provide a shipping label or instructions for a refund and now they’re ghosting me. No response to email!!
Response from myvitality.storeJan 8, 2026
Hi there, We respond to every single customer inquiry within 24h max. We certainly do not "ghost" anyone. If you haven't seen a reply, please check your Spam or Junk folder, as our emails often end up there if your inbox filters are strict. If there is nothing there, please contact us on WhatsApp right now. We cannot send a shipping label if we cannot communicate with you. Best, Vitality Support
Jan S.
Dec 17, 2025
Total scam company
The most horrible customer service and a total piece of crap product for the neck piece. I have been talking to a customer service rep for at least two weeks and he has been promising me all kinds of things and not doing what I asked him which was a refund and a return label. These people have to be stopped. He is now blocking my messages and his name is Jay. I’m going to look into this and I’m calling my credit card as well.
Response from myvitality.storeJan 8, 2026
Hello, We are reading your review and we need to clarify a major misunderstanding. We do not have a customer service representative named "Jay" at Vitality. As we have warned other users, there are illegitimate websites impersonating our brand. These scammers often use the name "Jay" or AI bots to stall customers. The fact that this person is "blocking" your messages confirms you are dealing with a scammer, not our official support team. We do not block our customers. Please check the URL where you bought the item. If you want to reach the real Vitality, contact us via WhatsApp or our official email. If you cannot provide an Order ID from our official store, you must contact your bank to report the fraud. Regards, Vitality Team
Sherry R.
Dec 15, 2025
JUNK/DECEPTION/FRAUD/THIEVES
I wish that there was a zero choice because that is what this company deserves, zero stars. This is THE worst company that I have ever dealt with. They claim that they have a 90 day return/refund policy if not 100% satisfied. Do not believe them! I have been working with "Jay" since the day that I received this piece of garbage trying to get a return label printed. Seriously? Do not fall for all of the wonderful videos explaining how awesome this product is and how it can help with the symptoms of dysautonomia. You can't even get the device to come on!
Response from myvitality.storeJan 8, 2026
Hello, We understand you are upset, but please realize that "Jay" does not work for us. There are scammers currently stealing our marketing videos to sell broken, cheap imitations of our product. You are describing exactly this scenario: a device that won't turn on and a support agent ("Jay") who refuses to help. We are the official brand. We answer our customers, and we honor our 90-day policy. Please contact us on WhatsApp to verify if your order is real. If it is not, you must dispute the charge with your bank against the imposter site.
Joan
Dec 13, 2025
Ongoing use of VitalityPro
Ordered this product in October and have been using it almost daily. I read that another user advised using twice daily, so I bumped up my sessions to two, also. I have noticed a decrease in my tension headaches and neck spasms. I have even used product when I feel my neck tightening when I am at home and found that application averts full-blown pain. I find this product helpful and useful. Thank you.
Michele O.
Dec 11, 2025
I too have been getting the runaround…
Update to the company's response: That is complete BS, I ordered it through your website & I have saved EVERY email! I too have been getting the runaround trying to get a return label & refund for this crappy product --) this company preys on people with neck pain! I have been dealing with a bot named "Jay" since Oct.16th!! I'm at 24 (YES 24!) emails & counting, just trying to get them to honor their "satisfaction guaranty" & refund my money! I too was offered a full refund if I made a 30 sec. video lying to everyone about how great their product is --) I refused to do that, so here we are. Don't fall for it!,
Response from myvitality.storeJan 8, 2026
Hello, We are reading your review with great concern. We need to clarify two critical points immediately: We do not have an employee or bot named "Jay." We NEVER offer refunds in exchange for fake positive videos. This is against our company ethics and likely illegal. The fact that you were asked to "lie" in a video proves 100% that you are communicating with a fraudulent "copycat" website, not the official Vitality store. Scammers use these tactics to trick people. We do not operate this way. Please check the URL you ordered from. It is likely not our official site. We recommend you stop communicating with "Jay" immediately and file a dispute with your bank against that fraudulent vendor. Regards, Vitality Team
Diane G.
Dec 9, 2025
SCAM business
This is the worst business on the planet. SCAM! They don’t honor their policies, no working phone number, and the neck device Magic Pro junk. It did nothing to help my sore neck, the heat pads get too hot even at lowest setting and the device shocks you. It’s made in Hong Kong and all the free add ons are junk too. This company needs to be put out of business. A $200 loss for me. And to make things worse I got an email from them offering to give me $5 for a 5 star review on TPilot so they even use bribery! Any reply from them is a LIE I got dozens of emails from them never getting a return label and this $5 BRIBE did come from same email address
Response from myvitality.storeJan 8, 2026
Hello, We are reading your review and we must address the serious accusation at the end. We strictly follow Trustpilot guidelines and we NEVER offer money in exchange for positive reviews. The fact that you received an email offering a "$5 bribe" confirms that you purchased from a fraudulent "copycat" website, not the official Vitality store. These scam sites sell cheap, dangerous knock-offs (which explains why the device "shocks" you and feels like junk) and use unethical tactics like buying reviews. We do not want you to confuse their dangerous product with our genuine one. Please check the email address that offered you the $5. It is certainly not ours. We recommend reporting that sender to Trustpilot and your bank immediately. Regards, Vitality Team
Alice
Dec 8, 2025
After 2 wks going on 3
After 2 wks going on 3. My headaches are gone, the clinching of my jaw stop the pain I had stop, my blood pressure dropped and started to stabilized. Now, I know it was due to the pain. I still at times feel a little lightheaded, but not as much. It’s doing what it said it would do! The e-books are very helpful as well. I love it and I have recommended to family and friends!
Response from myvitality.storeJan 10, 2026
Thank you very much for the great feedback. It means a lot to our team and gives us real motivation to continue working hard and improving our products. We truly appreciate your support.
Adriene
Dec 8, 2025
This company is a scam
This company is a scam. The product is junk and despite the 90 day money back guarantee, they keep stringing you along saying they are working on getting a return label. The phone numbers for the company do not work and I’m sure the address is fake. I am in the process of disputing the charge on my credit card and my next step is to contact the Massachusetts attorney general to report this company. Shame in this company for preying on people with health issues and causing unnecessary stress.
Response from myvitality.storeJan 8, 2026
Hello, We take these accusations very seriously. We are a fully registered and legitimate business. You mentioned that our "phone numbers do not work" and our address is "fake." This is a strong indicator that you are looking at a fraudulent "copycat" website, not our official store. Scammers often list fake numbers and random addresses to appear real. We have checked our system and cannot find an order under your name. If you cannot reach "us" via the phone numbers you have, you are likely calling a scammer. Please contact us via our official WhatsApp or Email immediately. If you can provide a valid Order ID from our store, we will resolve this. If you cannot, it confirms you were scammed by a third party. Regards, Vitality Team

myvitality.storeReviews of myvitality.store

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myvitality.storeReviews of myvitality.store

myvitality.store reviews

This is the worst company to work with

Total scam company

JUNK/DECEPTION/FRAUD/THIEVES

Ongoing use of VitalityPro

I too have been getting the runaround…

SCAM business

After 2 wks going on 3

This company is a scam

About myvitality.store

About these reviews

More in Government Department

Unified Wealth

TRV business

kingdom transfer Honolulu

MCC BOUND LEGENDS

myvitality.store reviews

This is the worst company to work with

Total scam company

JUNK/DECEPTION/FRAUD/THIEVES

Ongoing use of VitalityPro

I too have been getting the runaround…

SCAM business

After 2 wks going on 3

This company is a scam