myvitality.storeReviews of myvitality.store

Vitality is an Excellent product. It reduced the severity and the length of my headaches.

Well...I just read some of the reviews and I am amazed. This is not the company I have been working with since buying my product. They were the best from start to finish. First of all, they kept me posted from place to place that my product was traveling to. One time it had made it to customs and they even stated it would take 24-48 hours. It was actually interesting to see where all it was traveling to. Once I received my product, I needed to contact customer service for the first time. They responded in less than 24 hours and were very helpful and pleasant. I liked this company when I saw the extra steps they took to let a new costumer know...it's coming!! Then the customer service let me know they are there whenever I need something. That means a lot to me.

I have been trying to return this POS since July 23rd and have a string of emails from “Jay”. It’s a waste of time trying to get a return label. I finally contacted my cc company and uploaded the return policy from the website and my string of emails trying to get a RMA ,and return label, and a refund. It was on my cc with the description Oceanpayment*mybitalityHK. The cc company issued a refund. Now I just have to dispose of this 💩 in an environmentally conscious way. UGH!!!

All I can say is it finally came. When I went to use it I felt NOTHING but needle like action that hurt, stung and generally did nothing. 6 mode massage? I don't think that qualifies do you? Needles? Hurting you? Is it supposed to change the pain to a worse pain?

Jay in customer service was exceptionally responsive, responsible, and understanding... and stuck with me steadily through a happy ending. I wrote customer service right away when I did not receive an order confirmation or an expected delivery date. I was worried we would be gone from this 'rental' property when the item was delivered. Not only was I not at home but my husband had had some serious medical problems and I was unsure of my 'return-to -home' date. The Magic Pro was an expensive item and I would not have had any knowledge who the next renters would be for communication purposes. I was really looking forward to the item since I felt I needed it so much. I had a stroke mid-December 2024 and was left with a very damaged neck due to how I fell when I passed out in a Target store. After 6 months of targeted PT I was still in pain. All the recent stress given my husband's medical issues was no help and made me want relief more quickly. Jay went totally out of his way to help, intervene, and communicate extensively. I believe I counted 15 helpful emails from him in a 12-day time period! He was always helpful and respectful. His help demonstrated that he had listened and remembered carefully EVERY DETAIL I told him about my situation. This is truly unique and a gift....I get emails regularly from friends that are considerably less accurate and attentive! I commend My Vitality highly for employing him and their customer service team. I feel I put them through the wringer with information and concerns... and they came through with shining colors,,,,AND my MagicPro arrived safe and sound in a timely manner without me worrying the entire time! I am very appreciative. I will write a product review after giving it a try for a while. Joy Grau B.S/ M.S Exercise Physiology (a well- informed user)

1. Company offers an UNCONDITIONAL SATISFACTION - MONEY BACK GUARANTE 2. Company sells defective items. 3. Company refuses to provide an RMA and a Return Address 4. The Products are defective 5. The Money Back Guaranteed is a lie 6. The Company is a Crooked Outfit 7. The Website is NO LONGER Functional

Started a new plan with the offer of £200 amazon voucher to receive after 3 months. But after the second month they cancelled my plan without warning or explanation. Taken money for the 2 months.

Well contrary to most of the reviews here, my experience is too good with this product and found it very particular for the aches it deals with.