Rachel C.
Do Not Use My Visa Source
I read the reviews before hiring My Visa Source, and they were glowing in a way that feels less like consumer feedback and more like choreography. In retrospect, that should have been my first clue. Because when you step outside the Google bubble, into Reddit threads, Facebook expat groups, or Trustpilot, you begin to notice a different conversation. There are recurring claims (by others, not me) that negative reviews are quietly discouraged, nudged, or edited away. Two Trustpilot reviewers as of January 12, 2025, also noted that the business name listed there does not match the firm’s actual operating name. I can’t verify those claims firsthand. I can say they made our own experience feel less anomalous. Our relationship with My Visa Source began with urgency. A salesperson—perhaps a paralegal, insisted there was a narrow, must-hit deadline for our PR application. It turned out there was no such deadline. What was presented as necessity now reads as theater. Once we signed, communication became the defining feature of the engagement, specifically, its absence. We met our actual lawyer exactly once. After that, emails went unanswered for days. We were never told when staff would be unavailable. We were left guessing who was responsible for our file, and when—if ever, we’d hear back. We tried to be model clients. We consolidated questions, attached prior threads, summarized asks at the top of emails so no one had to dig. Responses, when they arrived, addressed a single question at a time, leaving the rest to drift back into silence. We raised our concerns directly. Nothing changed. To be clear, I understand law firms are busy. Busy is acceptable. Opaque is not. And misrepresenting timelines, especially when people’s lives and plans are involved, is something else entirely. When we formally terminated the relationship, the firm responded as if termination were merely a suggestion, pausing our file while waiting for an attorney to return, despite the fact that termination doesn’t require approval. That moment crystallized the experience: a fundamental misunderstanding of client agency, paired with a troubling casualness about professional obligations. Based on our experience, I cannot recommend My Visa Source. If you do proceed, I’d suggest reading beyond the five-star summaries, and asking very direct questions before you sign anything.




