Tio Rico Te AyudaReviews of mytiorico.com

Tio Rico Te Ayuda reviews

146 approved reviews, newest moderated first

jorge D.
Mar 7, 2015
Good business
Best title loan company
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clay C.
Mar 7, 2015
meorico
great, chill what i expected. Tio rico boss
Response from Tio Rico Te AyudaMar 7, 2015
thank you , we appreciate you're feed back
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yazmin M.
Mar 6, 2015
best place for loans!
They are very polite and friendly. I always tell my friends to go to Tio Rico :) Thanks for always helping me out, u guys are the best!
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Tomas
Feb 25, 2015
excellent customer service
It was easy to get the money I needed.
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Claudia
Jan 27, 2015
Great service and friendly staff.
The staff is friendly, honest and helpful.
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Analy
Jan 26, 2015
Needs Customer Service training.
I was the first person to arrive at the Tio Rico, the clerk decided to help the other person that cane in 5 minutes after me. He about 40 minutes to help me. They need to be trained in customer service because they need to know how to treat a customer. I did not like the clerk named Michelle. She is really rude, doesn't have customer service skills what so ever. It feels that she hates speaking to customers and hates doing her job. Michelle needs to be fired.
Response from Tio Rico Te AyudaJan 28, 2015
Thank you for your feed back. We strive to provide excellent customer service at each one of our locations. Please know that we are taking this matter seriously and are looking further into this matter. If you have any further concerns you may contact me directly at 602-429-8420 or [email protected]. Sincerely, Arturo Viramontes Director of Operations
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Unhappy
Jan 25, 2015
Unprofessional Customer Service
The young girl left alone in the office on Camelback Rd. and 27th Avenue in Phoenix names Michelle, I believe, was very unprofessional, rude, and slow. She held non-business conversations with people who came after me and had a bad attitude. I called management in another office to address the issue to no avail. There was no option for zero stars.
Response from Tio Rico Te AyudaJan 28, 2015
We appreciate your feedback. We strive to provide excellent customer service at each one of our locations. We are addressing the issue and will look further into this matter. Please feel free to contact me directly with any further concerns at 602-429-8420 or at [email protected]. Sincerely, Arturo Viramontes Director of Operations
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Silverio
Jan 25, 2015
True help honest heart
I ran into a problem ut staff helped to approve me
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