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Needs Customer Service training.
I was the first person to arrive at the Tio Rico, the clerk decided to help the other person that cane in 5 minutes after me. He about 40 minutes to help me. They need to be trained in customer service because they need to know how to treat a customer. I did not like the clerk named Michelle. She is really rude, doesn't have customer service skills what so ever. It feels that she hates speaking to customers and hates doing her job. Michelle needs to be fired.
Response from Tio Rico Te AyudaJan 28, 2015
Thank you for your feed back. We strive to provide excellent customer service at each one of our locations. Please know that we are taking this matter seriously and are looking further into this matter. If you have any further concerns you may contact me directly at 602-429-8420 or [email protected]. Sincerely, Arturo Viramontes Director of Operations