J&D G.
I had a problem with a add on program…
I had a problem with a add on program Tyre size adjustment. They figured out it wasn't compatible with my vehicle . they gladly refunded the purchased price

mythinkcar.com, is the official online shopping & technical support site directly operated by THINKCAR. It mainly sells car owner diagnostic devices, technician diagnostic devices, TPMS (Tire Pressure Monitoring System), and corresponding software, such as the THINKCAR ThinkScan, ThinkDiag, and MUCAR VO series. Meanwhile, the site provides professional technical support & sharing of maintenance tips to reduce communication costs and better listen to customers' needs. Our goal is to combine cutting-edge mobile Internet technology with traditional automotive diagnostics and testing technology and solve problems encountered in automotive diagnostics industry. With our proprietary software we have been able to lower cost of the automotive diagnostic tools and increased the efficiency of the functions to make it more convenient for our professional and everyday customers.
Mythinkcar (mythinkcar.com) has 833 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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833 approved reviews, newest moderated first
J&D G.
I had a problem with a add on program Tyre size adjustment. They figured out it wasn't compatible with my vehicle . they gladly refunded the purchased price
JMP
Answer given by Mythinkcar customer service to my question was very detailed and accurate. They proposed another solution more adapted to my need
Дмитрий
Excellent support service, they helped me solve the problem
Mehar W.
I have good experience with thinkdignos
souad B.
Hi, what really made my experience great was the quick response and the ease with navigating the website and also the chat box was amazing !
Daniel A.
892BT can’t delete code from my Audi sq7 VCDS He did it. Also I have problems returning this product Polisy said it’s returned label it’s available it’s Not I have to pay I sent to Canada for expensive price
Response from MythinkcarJun 1, 2026
We’re sorry to hear about your experience with the 892BT and the return process. Please share your order number with us so we can check the compatibility issue with your Audi SQ7 and review the return label situation. If the return is due to a product quality issue, we will assist accordingly. For returns not caused by a product defect, return shipping costs may need to be covered by the customer according to our policy. We apologize for the inconvenience and would like to help resolve this properly.
Mario T.
Excellent experience with their support
bryan E.
Muy bien servicio y rápido solución muchas gracias.