MySurveyReviews of mysurvey.com

I redeemed my rewards a week ago, cannot contact support. The site is a bit questionable. I always make sure I am able to receive a payout before I continue using survey sites. There are always surveys available to take but until I get paid I will know it is legitimate.

90% of the surveys either do not work or reject you at the very last question after stealing your time. I completed a three part survey which lasted over three hours and was supposed to give me 1500 points. I completed the survey and receive no points. I queried this and after more than 2 weeks they responded advising me to wait ten days, then told me I did not complete the survey. I did complete it and receive the satisfaction survey at the end. They are thieves and hardly give any rewards.

I have been with this company for a few years it was an excelent site but over the past six months or so it has been a nightmare it takes for ever to log on. When you do get on and click on a survey the icon just goes round and round and does not open the survey. I had three surveys last week. When I filled one in it logged me out and I had to log in again and go through the hole waiting for it to log in this happened at every survey. I am fed up contacting them as all you get is a sorry these things happen . The shame is I had a really great time doing the surveys and have received over £200 pounds over the past few years with no problems but it is now getting very tiresome . As tonight I can't even get to log on as it just goes round and round and never logs in so I gave up

I never leave reviews but had to because of how awful survey site is! I've been with them for a few months now & I have only managed to get points from 3 surveys. I've completed so much more! Recently I spent half an hour completing a survey, got to the page where it says 'did you enjoy the survey'. I answer & then it screens out. I let the company know, very politely, & they respond with an automated message & say 'this happens & I did not qualify' & gave me 10 points for my trouble when I'm owed 70odd! I message again & they are now ignoring me. I've got to the 'did you enjoy the survey' page about 5 times now & they still don't believe me & say it's because I didn't qualify! So yeah, don't use this site. I highly recommend Mintvine! They're a very professional company & always respond very quickly to messages.

These are the "explanations": Thank you for your message. According to our database it seems that your account information does not conform to the general conditions of our panel. That is why your account has been de-activated. I am sorry to inform you that it is impossible to reactivate it. For more information about our general conditions, please read the FAQ on our site. Support Team & Dear panellist, Thank you for your message. Our system recognised a problem with your account information and for this reason your account was de-activated. There are multiple possible reasons for this occurrence, but most likely it is due to the data that you have provided as part of the registration process. This data is not in line with our panel membership terms and conditions.

Been doing these surveys for about 3 years and suddenly I can't get into my account.When I emailed them they said my account does not conform to their general terms and conditions.Like some other people reviewing I would nearly do a survey then they would say they have enough people doing it or I was not suitable.Terrible way to treat people.Don't waste your time with them.

My Surveys made my account invalid for no reason and they won't contact me to tell me why. What a waste of time doing those surveys and getting no reward. A scam site. Avoid

Dear Panel Member, According to our records, your account was not in compliance with the User Agreement, notably Section 6 – Good-Faith Participation: You agree to participate in good faith and to the best of your ability in any market research activities in connection with the Service. You will not provide false or misleading data, including without limitation, survey responses that are inconsistent with prior responses or statistically improbable. MySurvey reserves the right to terminate any account suspected of User Agreement violations and further forfeit all awards earned from said account. Support Team get to cash out then they close my account and try to say this ITS TOTAL LIES hours of time to be scamed they need to be shut down ASAP