MySurveyReviews of mysurvey.com

A terrible company. Did a 3 part survey in May, for which I should have been awarded 1500 points. Now September. I have sent endless emails to Emma Morrison, left , I think, 3 posts on the Facebook page and commented via the HELP button on the web site. The last on 3 days ago, Not even the courtesy of a reply. Yet I am getting bombarded with survey requests. If it wasn't so many points I would unsubscribe from the company. Absolutely disgusting.

La première fois très bien les sondages été présents et j'ai reçu des points Sauf que la deuxième fois plus rien plus de sondages et quand il y en avait un soit c'était marqué que je peux pas y répondre soit ça couper direct et ça disparaissait J'ai contacté le service client et aucune réponse de leur part J'ai perdu mon temps pour rien

Honestly, I get regular surveys and rewards from MySurvey, but I have a lot of issues with getting them to address the errors that happen and I report. Either they mark it as "solved" with a message along the lines of if I'm patient, eventually I might get my points, or they don't touch it. This particularly happens with the routine diaries, where I get an error EVERY SINGLE TIME upon submission. Switch to OneOpinion. I get about $25 a week, and the three times I've had issues, they responded that day with real people writing the messages. They were very polite, and when I sent them a personal thank you, they responded with surprise and happiness. Real people.

I recently tried to sign in to my survey to find my account had been hacked and all of my points have been stolen. I have spent months and many hours completing these surveys all for nothing. I have tried emailing there customer service team but have heard nothing, and there help centre is totally helpless.

I have been a member of the my survey panel for a number of years , I have had some decent rewards from them . But recently I have done surveys usually long ones only to get an error message when I press the "submit" button and I have received no points . I have tried contacting them only to receive no answer from them . I am really fed up about this as I have quite often spent half an hour or more doing these surveys

As with many other reviewers I have been with My Survey for several years. I have had many problems in the last year where you complete a survey and click submit only to get a technical error message and no points. If you send a message via email invitation all you get is an automated response telling you how to unsubscribe!!!!!! If you contact via website you always get same response ( eventually) saying that these technical errors occur sometimes! My Survey must have serious technical problems, I have told the several times now that I complete surveys via several sites and theirs has more 'technical' issues than all the rest put together!!!!!!! It appears now that I have been cut off from their surveys since June as I was so fed up with their lack of sensible, constructive replies to my problems with their surveys that I threatened to report them to the ESOMAR body and they have not responded at all!!!!!!!!! Avoid at all costs, if something goes wrong they are impossible to contact, there is no telephone number and no way of contacting except via help desk which is useless. If you want to complete surveys use someone else!

Once you sign up for this you will be bombarded by emails and you get nothing in return. ITS A SCAM.. beware and dont sign up. The customer service is a disgrace. You try and unsubscribe and it takes weeks and they still persist after that. Please report these companies to Google they will take action to remove them. You dont get any rewards just a lot emails

Cela fait plusieurs années que je fait des sondages sur ce site, mais depuis quelques mois la qualité des ce dégrade: - Je n'arrive plus a finir les sondages (la connexion est interrompu). - On me propose rarement des sondages. - Lorsque je finis des sondages, les points ne me sont pas crédités. Je tiens à précisé que ma connexion internet marche très bien, car lorsque j'ai envoyé une réclamation au site, la réponse est que mes difficultés viennent de ma connexion.... J'attends de voir dans les prochains moins si cela s'améliore....