My Supplement Store Reviews | Read Customer Reviews of mysupplementstore.com

My Supplement Store Reviews | Read Customer Reviews of mysupplementstore.com

My Supplement Store reviews

Showing 283 reviews with 1 star · Clear filters

Hans T.
Sep 23, 2021
Payd, says order still in shopingcart, doesen't replay email
Payd, money from my bank account was withdrawn and sent to them, got an email saying my order wasen't compleat and still in the shoppi g cart. Sent email to them 2 days on a row asking about whats going on, and 3days in still no respons.
Response from My Supplement StoreSep 23, 2021
We are sorry for the inconvenience. We have been short handed recently and we are working to hire more staff members. Please call customer service at 1-877-505-1777 and they can assist you directly.
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Tracy
Sep 10, 2021
I have not gotten an email about my…
I have not gotten an email about my product I bought and it has been over a week
Response from My Supplement StoreSep 10, 2021
Hi Tracy. It looks like your order went out today. You should have received a confirmation email with the tracking information. We apologize for the delay; we have been short staffed in the warehouse and in the process of hiring more staff members.
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Judith P.
Sep 8, 2021
It took me a very long time to receive…
It took me a very long time to receive this product and I didnt even get a coupon for another purchase.
Response from My Supplement StoreSep 8, 2021
We apologize for the delay. We have been short staffed in the warehouse and we are in the process of hiring more staff members. Here is a coupon code for your next purchase "RIP10"
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Christina G.
Sep 8, 2021
I was charged for an order and still…
I was charged for an order and still have not received it .
Response from My Supplement StoreSep 8, 2021
We apologize for the delay. The company is currently having supply chain issues.
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Ra
Sep 6, 2021
I never received my order
I never received my order
Response from My Supplement StoreSep 7, 2021
We apologize for any delay, we have been short staffed in the warehouse and we are hiring more warehouse staff members. Please contact our customer service team at 1-877-505-1777 for more information on your package.
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Alfred V.
Sep 1, 2021
I still haven't received my order yet
I still haven't received my order yet. Close to being a month now.
Response from My Supplement StoreSep 2, 2021
We do apologize about the delay. Please contact our customer service team for more information on your package. 1-877-505-1777
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Rick
Aug 10, 2021
Poor service all around with little or no communication
I've been trying to order products from this company on multiple occasions with limited success. Customer service is practically non-existent. Most recently, I put in an order, it was acknowledged, then a couple of days later, they just cancelled it saying the product was out of stock. They don't answer emails regarding orders so I don't even try anymore. The only time I thought I was getting a solution, it never happened and when I inquired, nothing but silence.
Response from My Supplement StoreAug 11, 2021
We are very sorry, we are catching up and working on improving our communication. We have hired more customer service staff, so our communication will be improving.
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Alma T.
Aug 4, 2021
Didn't have what I ordered and didn't…
Didn't have what I ordered and didn't give me a day they would even have it. Why promote something you don't have!?
Response from My Supplement StoreAug 4, 2021
We apologize if our inventory is off. Please contact our customer service team and they would be happy to help you find a similar product or issue a refund. 1-877-505-1777
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