My Supplement StoreMySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.
My Supplement Store (mysupplementstore.com) has 2,355 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Angela T.
I ordered on October 8th. I still haven’t received my order
Response from My Supplement StoreNov 8, 2021
Hi Angela. I apologize for the delay, but the products you ordered are on backorder. It had a shipping delay tag when you purchased it which means that it is currently out of stock and you have been put on a pre-order list. If you would like to exchange it out or have any further questions or concerns, please contact customer service at 1-877-505-1777.
Dusty C.
Did not receive my product
Response from My Supplement StoreNov 5, 2021
Hi Dusty. When you purchased your product, it was out of stock at the time. But it looks like your package was shipped out today. Please allow 2-5 business for the shipment to arrive. I apologize for the delay.
Adi Z.
I’m sorry but I’m still waiting for my product so I can not be so happy sounds I’ve been waiting so long for these product 🥺😣😕
Response from My Supplement StoreNov 3, 2021
Hi Adi. We apologize for the delay, but the products you have ordered have been on a backorder through the manufacturer. If you would like more information or exchange your products, you can call customer service at 1-877-505-1777. Again, I am sorry for the inconvenience.
Gary S.
On 9/06/21 My Supplement Store stated that Lipodrene 100 pills per bottle were on back order, and would be delivered on 9/30/21. on 10/18/21, after not receiving the order I was told it would be delayed until 10/31/21 or possibly until early November 21. They offered to refund my money, but made no offer for my trouble like providing an extra bottle/supplement at no charge or offering me a discount on my next order.
Response from My Supplement StoreOct 22, 2021
Hi Gary. I apologize for the delay. We will send you a coupon code via email.
Jason L.
Still waiting on 2 of my items to be delivered. I have not heard a word about them either.
Response from My Supplement StoreOct 11, 2021
Hi Jason. It looks like we split shipped your order. Unfortunately we are still out of the two products due to an ingredient shortage. If you have any questions or concerns, please contact customer service at 1-877-505-1777. I apologize for the delay.
Alain W.
Payd, says order still in shopingcart, doesen't replay email And took my money please send me my stuff or my money back thank u !!!
Response from My Supplement StoreOct 8, 2021
Hi Alain. If the items are still in your cart, you didn't complete your purchase.
George B.
Product on back order. Never received. Please cancel order.
Response from My Supplement StoreOct 4, 2021
Hi George. I apologize for the inconvenience. Your order has been cancelled, please allow 2-5 business days for the refund to reflect back to your account.
jeffrey T.
Products was not as advertised
Response from My Supplement StoreOct 4, 2021
Hi Jeffrey. I'm sorry you were not satisfied with the products you have purchased. If you have any concerns, please contact customer service at 1-877-505-1777.
