My Supplement StoreMySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.
My Supplement Store (mysupplementstore.com) has 2,355 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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DENISE
Terrible service.It took 18 days to recieve 2 bottles of acidophilus. Would not recommend to anyone.You might be dead before you recieve your order.Never had such slack service.Guess they were too busy writing about every corner in their wearhouse.Too actually fill any orders.
Response from My Supplement StoreMar 8, 2022
Hi Denise. I sincerely apologize for the delay in getting your order out.
Drew H.
They said in a text they would include free liver support with purchase but gave no direction how to claim the bottle. I placed the order and emailed about it after seeing my item ship without it. They said I had to add it in the cart when I checked out and since I ordered already I couldn’t get it now. Offered me 10% off but that’s not what I expected.
Response from My Supplement StoreMar 2, 2022
Hi Drew. I apologize for the inconvenience. The deal that was occurring at the time expired by the time you placed your order. Again, I apologize for any inconvenience.
Larry M.
I NEVER received my order
Response from My Supplement StoreFeb 4, 2022
Hi Larry. The products your ordered have been on a backorder through the manufacturer. I apologize for the delay and inconvenience. Please contact our customer service team at 1-877-505-1777 for further information.
Barry C.
Made a purchase on 01/07/2022 it's now 02/04/2022 and still have not yet received my order. My Supplement Store still has my payment but I have no product.
Response from My Supplement StoreFeb 4, 2022
Hi Barry. I apologize for the delay. The product you ordered has been on a backorder. If you would like more information, please contact our customer service team at 1-877-505-1777.
Fred B.
I have been waiting a month for my order to be filled. I paid a month ago and have no updates s to when my order will be shipped. I understand that things are different with covid and supply chain issues but there has been no communication whatsoever. I am greatly disappointed.
Response from My Supplement StoreFeb 3, 2022
Hi there. I sincerely apologize for the delay. It looks like the product you have ordered have been on a backorder through the manufacturer. If you would like more information, please contact our customer service team at 1-877-505-1777. Again, I apologize for the delay.
Matt
I placed an order on 12/12/21. It is now 1/16/22 and I still don't even have an email stating that my product has shipped, no eta, no nothing. Very disappointed.
Response from My Supplement StoreJan 17, 2022
Hi Matt. I apologize for the delay. The products you ordered have been on a backorder through the manufacturer. Please contact our customer service team at 1-877-505-1777 for further information.
Kristy C.
I never received my order so basically I lost $60
Response from My Supplement StoreJan 17, 2022
Hi Kristy. I apologize for the delay. The products you ordered have been on a backorder through the manufacturer. Please contact our customer service team at 1-877-505-1777 for further information.
Jessica D.
I still have not received my product purchase.
Response from My Supplement StoreJan 12, 2022
Hi Jessica. I apologize for the delay. Please contact our customer service team at 1-877-505-1777.
