Ashraf M.
very very bad in shipping 1 month till…
very very bad in shipping 1 month till now i don't receive my shipment

MySupplementStore.com stands for commitment, service, knowledge and dedication to our #1 asset, you the customer. In September of 2009 we purchased MySupplementStore.com from the original owner Joshua Smith. Since 1999 we have been serving customers in our brick and mortar stores. We are not just an online supplement store. We pride ourselves on great prices, great service, and a very knowledgeable staff. Our employees receive regular training on the newest products so we can answer all of your questions. Our customers always come first and we will go the extra mile to make you happy.
My Supplement Store (mysupplementstore.com) has 2,355 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Ashraf M.
very very bad in shipping 1 month till now i don't receive my shipment
Beth A.
The only reason I am giving them a one star rating is because you can't go lower than that. I placed an order in February. My card was charged yet I never received my order. I have sent emails, made phone calls and have never gotten a response. I think these people are shysters. DO NOT place a order with them.
Response from My Supplement StoreApr 30, 2018
Hello Beth, We do apologize for any inconvenience this matter may have caused. Can you place provide us with your order number so we can gladly look into this.
Anak
The vitamin I ordered was out of stock but they did not even inform me about it. They just refunded my money without letting me know. I figured this out by myself because there was a credit on my credit card statement. Bad experience ever!
Sergio V.
Product is ok but servise is bad an it comes to delivering product
Yale R.
You guys waited two weeks after I ordered something to tell me you were out of stock. That's just the most recent issue I've had. Whenever a mistake is made on your end you don't offer a discount or a partial refund or anything. After I receive my items....IF I ever recover them (still no tracking number after almost month) I WILL NEVER ORDER ANYTHING FROM YOU AGAIN.
Amanda C.
I still not receive the product Its been 3 week since I purchased
Ty S.
Sent wrong product. Wont reply or reship.
Response from My Supplement StoreMar 28, 2018
Hi Ty - We looked into your order and according to tracking it was shipped on March 7th and delivered to your address on March 10th. We didn't see any emails from you about an issue with your order. We would love to help though. Please call us or chat with us live between 8am and 5pm CT all week long.
Cody
Ordered some pre workout shipped to Australia, never ended up coming now I can’t log in to my account to see what’s happened