My Supplement StoreReviews of mysupplementstore.com

Worst customer service from any vendor I have ever done business with online! I kept checking in and was blown off until I had to be more aggressive with my inquiries. Took them 2 weeks to finally tell me they were out of stock of an item that was ordered. Majoy communications issues. Will not do business with this supplement store again!

I ordered one supplement on 11/22. This company showed it as being in stock and that I would receive this quickly. They went ahead and billed my charge card. 25 days later I had neither received the product nor heard anything from the Supplement Store. It took a couple of back and forth emails to get my credit. Companies should not bill you for a product until they have that product in stock. Plus, much better communication follow up from the beginning should have happened. Thus, one star.

My order was never able to be fulfilled and was eventually canceled.

After the company charged me for the order and asked for a review, it took 2 calls and an email to get them to reply telling me everything in my order was back ordered. I waited 2 weeks for nothing and now I have to try and get my money back.

Bought the VMI SPORTS NITRATEST in Rainbow Candy flavor at HEB and I would not recommend. It tastes like old medicine, I couldn’t even get one sip down. Not really sure how well it works for a good pump.

I paid an extra 20 dollars for 2 day shipping and did not receive the product until 5 days later.

Had a problem with one of there products and sent 2 emails , just wanting some info. on it and maybe help me find something else , was not asking to return or wanting a refund of any kind. But never heard a word back from them , but they have no problem sending me a reminder that im running low on the product i cant use

Three separate order took over two weeks to arrive and over a week to ship. Website says most orders go out within 24 hours. Last one took 10 days to ship even after they apologized and refunded my shipping and said it was going out then. Still took another 3 business days to ship. You can get the same products on other sites that deliver on their promises. Completely messed up my cycle. Will never order from them or their parent company Supplement Warehouse again.